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I have used this app for a little while now and it works really well. The team is really responsive if you have a problem and they have a lot of videos to help you. This is a good product. I like it.
Had a huge problem connecting my shopify store’s products to google merchant and thus wanted to try out this app as i was looking for a solution! This app works great, it imported my products straight away and the support Team is amazing! Totally worth it!
www.addictdjewelry.com
This app is great & support team of simpshopify is excellent : very accurate, professional and very helpfull. No standard answers or whatsoever. Thanks !!
i am getting issue in google ads tracking after using simprosys app paid version and there is no contact details from the team. i tried emailing at support@simprosys.com but that also failed as it seems the email is not working anymore.
do you have any working support system?
Dear Merchant,
Thank you for sharing your feedback.
During our email conversation, we discovered that you are also using the same conversion action (conversion pixel) to track purchases made through a custom checkout page (not Shopify's native checkout). And those conversions are not reported with the Enhanced Conversions parameters to your Google Ads Account. That is the main cause of the issue you are seeing with the Conversion Actions Diagnostics tab. Below are the snapshot links.
https://bit.ly/3VT0xFx
https://bit.ly/3LKRFgr
Apart from this, there were many other manually added scripts added in the Additional Scripts Section of Checkout Settings. In addition, another app was also inserting scripts for tracking conversions. They also caused some issues with conversion tracking and reporting.
We have already assisted you with removing unwanted scripts and apps as well as suggested a way to fix that warning via the same email.
If you still have queries or concerns, please contact us by email at support@simprosys.com.
Thanks,
Milan Vaghela
Simprosys InfoMedia
The app works really well and the support is always excellent. Response times to queries are really quick to an helpful.
Great support and awesome app. You can this without installing any tracking code and you can run all types of campaign easily.
The App does exactly what it says we have over 15 K product in the catalog and the feed took all without any glitch. Customer service is amazing it not only helped me to set up feed but also set up Google Auto and Dynamic retatergeting. I already made the sale on the first week within a trial period. Simprosys Infomedia is a customer oriented company and has amazing products.Good Luck !
Communication is top notch, and a very good and fast service, Thank you so much team for a good and fast service
Great app for my needs! The customer support is the best, quickly answered all my questions and helped me setup the feed with merchant center as well as the XML-feed. Recommend.
This is a fairly complex app. a lot of depth to what you can do. Because of that I have relied on the support department fairly heavily. I have to say this seems to be where they really excel, fast response, problem solvers that will stick with you till issues resolved. I had considered moving to the free app but the monthly fee is a reasonable cost for having an app. that works properly and a competent team supporting the product.