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2023년 4월 27일

Horrible. I was asked by Simprosys google shopping feed to ad them to my goggle merchant center account so that they could help with feed issue(s). I did as instructed as we had a google video meet on Sunday April 23, 2023. When we had the meet, there was no identification photo's, simply names (I was present on video with full live stream ... and suddenly I could not log into my merchant center ...

The Village Country Store
미국
앱 사용 기간 대략 1년
답글 Simprosys InfoMedia개 2023년 5월 12일

Dear Merchant,

We are sorry that you have lost your Google Merchant Center account built over the years. We understand how this may have affected the marketing of your ...

2023년 10월 7일에 편집됨

Go find other apps. Products showing different amount in different country since we're using Shopify markets pro. Worst support they just sending you a video and articles and you will do it all by yourself. They cannot fix disapproved products. Conversion tracking? better use Elevar and Triplewhale or do it manually. Go for Multifeeds for Google Shopping now our products Best match in google ...

Frontrow
미국
앱 사용 기간 대략 1년
2021년 8월 13일

No response from support to help with good feed issues. I've sent several messages for help without any reply back.

Oh It's Natural
미국
앱 사용 기간 11개월
2020년 3월 29일

No Good at all On the facebook app I try to change my email and It disconnect
all my accounts I have lost 4 days trying to recober my accounts and now I find out merchant center and my ads are disconnected I'll never use Facebook on anything. Long time ago they get into my phone and I have to smash it. Now have fix these.

colimandia.com
미국
앱 사용 기간 11개월
답글 Simprosys InfoMedia개 2020년 7월 3일

Hello,

Whenever you change the email of your Facebook account, it is bound to disconnect any Authentication have you made through the older email.

Change in the email ...

2019년 12월 18일에 편집됨

DO NOT DOWNLOAD THIS APP. We spend a lot of money on this app and the customer service was horrible. False promises made and the quoted us a custom price for high volume of products we had which after months of billing turned out they were charging us more than agreed. After we left a negative review for this app the owner has assaulted our business by disabling the google shopping feed and ...

Exact Tooling
미국
앱 사용 기간 10개월
답글 Simprosys InfoMedia개 2020년 7월 3일

Hi,

1 - It is very unfortunate to say that we were charging more than agreed. Whenever any merchant approves the charge for any app, the Monthly Recurring charge is clearly ...

2021년 3월 30일

Ne sert a rien du tout. vraiment nul. a peine les produits relier au merchant center que mon compte est suspendu pour declaration trompeuses (et leur sav ne repond jamais donc aucune solution) A eviter

santessantielle
프랑스
앱 사용 기간 10개월
2023년 8월 21일

Really a bunch of problems, first of all, all the products reported errors, a total of five or six times to contact to solve the problem, and one after another more than three months to take a long time! Now, one-fifth of the products are always in PENDING status, which seriously affects our ad conversion results, and the technical and customer service support is always 24-48 hours to provide ...

tangkula
중국
앱 사용 기간 10개월
답글 Simprosys InfoMedia개 2023년 8월 28일

Dear Merchant,

Thank you for your feedback. We would like to apologize for the inconvenience caused by the issue of your products being stuck in the Pending status for a long ...

2021년 11월 5일

Bom dia, Não recomendo esse App e muito ruim eles não da suporte mais pelo Chat, voce fica a deriva com eles são Péssimo !

CiodineCenter
브라질
앱 사용 기간 9개월
2021년 10월 19일

very bad , their services is very bad. they can't help in live chat . If you have some variants of a products then their micro data will not work. fuck this app and services.

shopzillaz.com
미국
앱 사용 기간 7개월
2019년 5월 29일

The app is good but support is very poor will not recommend this app to anyone as I was trying to get the support from last few months but did not get any answer for my problem yet.

uspetsuperstore
인도
앱 사용 기간 6개월
답글 Simprosys InfoMedia개 2019년 5월 29일

Hello Sanjay or Geeta,

You have been using our app Since January 2019. In this period, as per our records, you have tried to get in touch with use twice.

1 - Feb 7. We ...