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Great support of ever. they helped me a lot if you have any problems. This is the best app and absolutely important too. The fee monthly is not that expensive very good and recommend.
This worth to give a try thank you for your support.
I needed help with ironing out errors and the team were very quick to respond. Would recommend and lookng forward to seeing how things grow from here. Thank you Bruce.
We had got stuck with some policy queries and the team very quickly helped us out on the correct resolution, highly recommend them for their knowledge, service and quick customer support.....
The app gives you more flexibility and options for improving & optimizing your product feed compared to your regular Google sales app. Support was excellent & top notch. I strongly recommend this app!
Great App, and great support. I had a different google issue that was not related to this particular App, but Amit was quick to help me with it, and fixed what needed to be fixed.
It's a Great app with a Super Helpful customer service team! If you have any problems or questions just send a message and You'll be helped so quickly.
This is my first review on Shopify in 3 years. Honestly, this is the first app that helps me in fixing my problem in a short period of time. I haven't used all the features they have so far, but I can definitely say that if you have any issue with your store, or products etc. they will help you resolve the issue.
i am getting issue in google ads tracking after using simprosys app paid version and there is no contact details from the team. i tried emailing at support@simprosys.com but that also failed as it seems the email is not working anymore.
do you have any working support system?
Dear Merchant,
Thank you for sharing your feedback.
During our email conversation, we discovered that you are also using the same conversion action (conversion pixel) to track purchases made through a custom checkout page (not Shopify's native checkout). And those conversions are not reported with the Enhanced Conversions parameters to your Google Ads Account. That is the main cause of the issue you are seeing with the Conversion Actions Diagnostics tab. Below are the snapshot links.
https://bit.ly/3VT0xFx
https://bit.ly/3LKRFgr
Apart from this, there were many other manually added scripts added in the Additional Scripts Section of Checkout Settings. In addition, another app was also inserting scripts for tracking conversions. They also caused some issues with conversion tracking and reporting.
We have already assisted you with removing unwanted scripts and apps as well as suggested a way to fix that warning via the same email.
If you still have queries or concerns, please contact us by email at support@simprosys.com.
Thanks,
Milan Vaghela
Simprosys InfoMedia
I have the problem with excluding products in feed and not submitting to GMC.so I contact to support team. They quickly help me out and solve my all errors. Great app with great support. I highly recommend.
The App does exactly what it says we have over 15 K product in the catalog and the feed took all without any glitch. Customer service is amazing it not only helped me to set up feed but also set up Google Auto and Dynamic retatergeting. I already made the sale on the first week within a trial period. Simprosys Infomedia is a customer oriented company and has amazing products.Good Luck !