리뷰 (6,614)

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2019년 8월 15일에 편집됨

FK OFF this app,it's totally rubbish,after you removed this app,they will removed all of your items from google shopping,even the products not upload by them ,totally fk,don't use it anymore if you want face such a loss

vintageembroidery
미국
앱 사용 기간 20일
답글 Simprosys InfoMedia개 2019년 8월 15일

When you say that, "We removed the products including the ones we did not submit". It means you did not submit all the products of your store from our app.

But, our reports say opposite to this logic. You had selected "All products and All variants" to be submitted by our app. (See the screenshot given on the link)
http://bit.ly/2Kybrxw

Let me be frank here... When you request "All Products & All Variants" to be fed in the merchant center, we reserve the right to remove "All" of our work when you remove our app. Nobody can deny it.

2018년 6월 9일에 편집됨

This is the first time I have ever relied an app on shopify, Only just started using the app, ran into an issue with SKU's but the support team is just exceptional. Saturday morning here in London, sent a message through their chat expecting a response later today. They came back to me within 5 minutes by email. Complete shock, best support I have ever experienced and problem being solved within 10 minutes.

thegodoverall.com

The God Over All
영국
앱 사용 기간 대략 15시간
2019년 4월 26일에 편집됨

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.

OleleKids.com
인도
앱 사용 기간 19일
답글 Simprosys InfoMedia개 2019년 7월 2일

You needed campaign creation and optimization support. We were fine with it.

Yes, I missed a scheduled call time. I agree with it and was willing to work with you again on any other scheduled call.

Then you kept me on hold for more than an hour(On Holiday) without intimating me that you can are not able to get on call anymore... But, I was fine with that too. You did not reply to my Skype Request when you yourself had provided me with the Skype ID to have a call.

It is not that you were not supported at all... There was a communication leg in your case only, and we agree with that.

2022년 2월 22일

Feed For Google Shopping helped me with schema markup data. Support was very quick helpful. Recommend!

Unna Bakery
미국
앱 사용 기간 대략 15시간
2021년 12월 7일

it's a great app for google shopping feed. I really happy to use this app. one of the best app . I will suggest to use this app for google shopping. thank you

Salt Sister Swim
아랍에미리트
앱 사용 기간 대략 15시간
2024년 1월 4일

Excelent service to the costumer

RMCLICK
포르투갈
앱 사용 기간 18일
2020년 5월 11일

Had a bit of trouble getting our products initially submitted correctly as this app seems to interfere with the google shopping app, but the customer service is excellent-very helpful and prompt to answer. We ended up getting everything to work in the end! Continuing to use this to edit our feed.

Soapply
미국
앱 사용 기간 18일
2019년 10월 1일에 편집됨

I have issues of submitting some products to Google. Support seems nice enough, but after some emails, they stop replying me, I guess it's because they can't find the solutions or answers either. Finally I have decided to remove this app and start to upload the feed myself -- manually, through a file I created.

Some people said that once they uninstall the app, the app will delete all your data on the Google Merchant Center. But I told myself that I have removed the old feed already and replaced with the data that I created myself, so this shouldn't happen. But it did happen, they removed all the data, data that I created myself.

To be honest, this is not good. You could say this is your data and you want to remove it, but since you can't access my data on Google, you wouldn't know whether data has been replaced or not, you have no right to remove other people's work either. People should have the right to like or dislike an app if they feel that this app isn't helpful to them.

Artful Stickers
미국
앱 사용 기간 18일
답글 Simprosys InfoMedia개 2019년 11월 15일

After this experience, we have decided not to remove the products when a merchant is un-installing the app.

The onus of removal of products submitted by our app shall remain on merchants.

2023년 7월 24일

I was getting error in GMC regarding shipping and contacted with Simprosys Feed App Support team, they quick help to fix error. Guys, thanks for helping.

Nomardic
네덜란드
앱 사용 기간 대략 13시간
2022년 2월 17일

I had been using Datafeedwatch and so far am very impressed with how intuitive this app is in comparision. Support has been helpful and quick to respond to my questions. Very convenient help videos for all steps make it easy to educate myself. I dreaded optimising my feed previously but I am now exciteed to get my Google Shopping and feeds running as they should.

ShootingTargets7
미국
앱 사용 기간 대략 12시간