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The customer service is fantastic. The team is always swift to replying, and almost always settles the issue in the first reply. Cheers!
Customer service is very enthusiastic, and the response is very timely and helpful. The software is user-friendly.
The technician replied very promptly, thanks for their help. Hope to have a Chinese version. Hope to better.
Feed is stable and always working like expected. Great support within minutes! Really fantastic!!!!!
i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.
Well,
I beg to differ from you. You had communicated with us twice since you installed the app on March 30. Both the times, you were responded within 5 hrs of your messages. See below-given Screenshots. If you have proof of any other communication, kindly share the details that you were not responded with the correct resolution.
1 - http://bit.ly/2FN9uKL
2 - http://bit.ly/2JmQLXz
There was no further communication from you after both the responses...
The support they offer is fast and great. I have always been taken care of by the team and love the app. AAA++++. App was easy to use and get going and any questions I had were always answered quickly and correctly.
Thank you guys
Highly recommend this app. It helps us filter which products we advertise on Google Shopping and allows us to select certain products for promotion. The integration is practically seamless and the support has helped immensely.
Good app that does the basics well and good support. Would be great to see more automation and analytics tools.
Great support team. Give me a lot of answers for google shopping and help me resolve some issue on my website.
J'utilise l'application officielle de Shopify depuis qu'elle est sortie et c'était l'enfer donc il me fallait une meilleure solution. J'ai près de 2000 produits pour lesquels je dois renseigner des tags requis par Google : catégorie, couleur, taille, sexe ... et je n'avais que peu de contrôle. En plus Shopify envoie un flux bourré d'erreurs (des URL sans le nom de domaine etc...). Je le paie très cher car Google en a eu marre de mon flux pourri et j'ai perdu 60% de mon CA sur les annonces shopping d'un coup. J'ai installé l'application de Simprosys et tout est déjà BEAUCOUP plus pratique. Je peux trier convenablement mes produits par erreurs de flux, corriger en lot etc... Le support a été super réactif car j'avais besoin de faire un reset complet de mon flux API pour repartir de 0 et ils l'ont fait en 5 minutes. Tout remarche et j'ai beaucoup moins d'erreurs. Et celles que j'ai je peux les corriger assez facilement grâce à leur outil. A voir sur le long terme, mais en tout cas l'effet immédiat a été très positif !