전체 평점
4.9
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  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2021년 11월 1일

Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve

BH Outlets
브라질
앱 사용 기간 3개월
2021년 2월 18일에 편집됨

cedcommerce better than this app, they solve my merchant account suspend issue, by contacting google support.

2020 NOXUMODERN. ALL RIGHTS RESERVED.
모로코
앱 사용 기간 2개월
2021년 5월 24일

I have been using this app for a few weeks now for google shopping. I am also paying them to run my ads. They said they would send me ONLY quality, my bounce rates for the last week for paid ads is 77%!!!!!!! This is by far the worst I have ever seen! Then they had the nerve to blame the speed of my website. My website speed for mobile is 75 and 96 on desktop! VERY DISAPPOINTED! I asked them to start all over from scratch. Let's see what they do. I will keep everyone posted.

LoveSpoon Candles, Inc.
미국
앱 사용 기간 대략 2개월
2021년 3월 30일

Terrible!
I added a lot of data to products in bulk, great... until it disappeared without explanation! Contacted support for assistance and they did not even respond. Total WASTE OF TIME

Lua Joia
영국
앱 사용 기간 대략 2개월
2019년 4월 19일

Its dumb and over complicated Its dumb and over complicated Its dumb and over complicated Its dumb and over complicated

SOXESSORY
미국
앱 사용 기간 대략 1개월
답글 Simprosys InfoMedia개 2019년 5월 11일

Yes, App with some of the advanced features(rare too) needs some common sense and knowhow of Google Shopping Campaigns.

Our app is not meant for those who don't know what kind of feed quality is going to help the merchants.

2021년 9월 8일

Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve

Planeta Cases
브라질
앱 사용 기간 30일
답글 Simprosys InfoMedia개 2021년 9월 8일

Hi,

We send 3 reminders to merchants. The first is 7 days, the second is 3 days prior to the expiration of the trial, and 3rd on the same day of trial. I request you to kindly search support@simprosys.com

You can refer to the email sent log > https://bit.ly/2X4AjW4 (for the email of 3 days prior)
Screenshot of another email of the same day https://bit.ly/3hdB2vk

I request you to kindly check your inbox.

We take another 7 days from the day your trial expires to suspend our services. So, there was another period of 7 days for you to activate the charge.

2022년 4월 24일

I have 1 product in 1 collection but this app is syncing all my products no matter how many times I install and Uninstalled the App the settings never change.

vaandy
캐나다
앱 사용 기간 25일
2022년 12월 15일

App seems doing a great job, but the support is very bad, sience 4 days trying to contact them and noone answer!!

I hope after they see they some bad reviews, they will give some respect to their clients and answer them!

Karakib
독일
앱 사용 기간 22일
2019년 8월 15일에 편집됨

FK OFF this app,it's totally rubbish,after you removed this app,they will removed all of your items from google shopping,even the products not upload by them ,totally fk,don't use it anymore if you want face such a loss

vintageembroidery
미국
앱 사용 기간 20일
답글 Simprosys InfoMedia개 2019년 8월 15일

When you say that, "We removed the products including the ones we did not submit". It means you did not submit all the products of your store from our app.

But, our reports say opposite to this logic. You had selected "All products and All variants" to be submitted by our app. (See the screenshot given on the link)
http://bit.ly/2Kybrxw

Let me be frank here... When you request "All Products & All Variants" to be fed in the merchant center, we reserve the right to remove "All" of our work when you remove our app. Nobody can deny it.

2019년 4월 26일에 편집됨

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.

OleleKids.com
인도
앱 사용 기간 19일
답글 Simprosys InfoMedia개 2019년 7월 2일

You needed campaign creation and optimization support. We were fine with it.

Yes, I missed a scheduled call time. I agree with it and was willing to work with you again on any other scheduled call.

Then you kept me on hold for more than an hour(On Holiday) without intimating me that you can are not able to get on call anymore... But, I was fine with that too. You did not reply to my Skype Request when you yourself had provided me with the Skype ID to have a call.

It is not that you were not supported at all... There was a communication leg in your case only, and we agree with that.