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There is no better support team than them in the Shopify app space. Highly recommended. While the support is great, the apps are also fantastic!
Using this google shopping app enables me to use the feed with confidence, and the Support Team is great!
There were some initial hiccups in set up. But tech support stuck with me and helped figure out the issue. I would caution when you first set this up to regularly check your Google Shopping Orders on Google Merchant, in the case anything is wrong with your connection to this app. Once set up is consistently running and all concerns addressed, the app has worked great. I gave 4 instead of 5 stars because of initial set up problems.
Ik had Mismatch value (price crawl) [Price] problemen met Google Merchant Center. Dit had te maken met prijzen van varianten die vergeleken werden met de prijs van het hoofdproduct. Dit bleek een probleem te zijn met de schema markup van mijn winkel. Toen ik aangaf dat ik dat zelf niet wist hoe ik dat moest aanpassen en ook geen developer had die dat voor me kon doen, hebben ze het bij Simprosys super snel, kosteloos voor me geregeld! Geweldige service!
This app did exactly what I needed it to do: Take my Shopify inventory and make it arrive successfully in the Google Merchant Center. Excellent customer support. Thank you!
Great app, the only one you need. It also sets up the conversion tracking tags super easily which is very convenient And very fast live chat support. Highly recommended
Some support desks quote a 24-hr or 48-hr turnaround time for responses. I received a detailed reply to my support request about 7 hours after I submitted it, which I think is very responsive.
Great customer service. I reached out and they just started to walk me through what I definitely needed.
Support is great! Very fast turnaround! App itself works great and worth the money as everything is auto-magic. Had a question regarding Google Shopping and support was able to respond within 24 hours on a holiday weekend! Exceptional!
I think this app is fabulous especially for novices like me, who is not tech savvy. The team support that helped me was so patient and helpful in explaining and getting my issues sorted so quickly. Very grateful!