Omtaler (6 431)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
25. november 2022

o app é bem simples e pratico, vale muito a pena. super recomento!. e tem um suporte super eficiente.

metoferta
Brasil
5 måneder bruker appen
18. januar 2021

The app looks promising but I've not had the chance to use it much. Will share another review after a few days.
This review is specifically for one of their team members - Dharmendra.
Extremely quick responses and wonderful service!

Snooplay
India
5 måneder bruker appen
26. februar 2020

The app is great. Saved me a lot of work. The best part about the app is really great and fast support. Dont hesitate to buy thus buy it will save you money, nerves and time. Cheers

ThunderShop
Ungarn
5 måneder bruker appen
20. desember 2021

The best app for Google Merchant! I was recently serviced by Kalp and he helped me resolve any issues I had on my account. Everything was resolved quickly and I had a great service.

Lojas Top Oferta
Brasil
5 måneder bruker appen
14. juni 2023

This app is absolutely vital to the success of your store and your shopping feeds. Not only that, their customer service is incredible. Very helpful, and very fast. I had an issue and they were able to help me out in minutes and fixed my site at no extra charge. This app is a must have.

Hugo Vanities
USA
5 måneder bruker appen
14. april 2020

I had difficulty with Google ads images and received very speedy help to resolve my issue. Great product and even better customer service by Abhishek.

VP Deal Shop
USA
5 måneder bruker appen
11. august 2021

I have been using feed for google shopping since last few months and i am quite happy with the customer support team services & features. Thanks

Laudi Vidni
USA
5 måneder bruker appen
Redigert 27. januar 2023

Integrating the Merchant Centre is a necessity for all merchants.
Choosing partners such as you is essential for excellent service and the security of being in good hands.
Thank you very much for your assistance!

Yulikan
Italia
5 måneder bruker appen
Redigert 11. november 2019

Amazing customer service and support. We use this app for all of our stores and have never had any issues.

Uplight Group
USA
5 måneder bruker appen
18. august 2023

I would like to share this incident, i had 4 accounts and all of them suddenly vanished after using this app, I don’t know what happened, something they have done

Floorcare Parts
USA
5 måneder bruker appen
Simprosys InfoMedia svarte 23. august 2023

Dear Merchant,

Thank you for sharing your incident with us. We are sorry to hear that you have experienced a problem with your accounts. We value your feedback and we want to assure you that we (or our app) have not done anything to cause the disappearance of your accounts.

Please note that our app's primary job is to submit the product data feed from your Shopify store to your Google Merchant Center. We do not get access to any of your accounts automatically when you complete an integration process within the app. Account access must be granted manually by any Admin user.

Therefore, we believe that the disappearance of your accounts is not related to our app, but rather to some other factors that are beyond our control.

We would appreciate it if you could confirm when and how you lost access to your account. Did you notice any other unusual activity before or during that time? For example, did you install any other app or add any new team members to your accounts?

There are some possible reasons why you might have lost access to your accounts, such as using weak passwords or credentials for your account or adding another user to your account who might have removed you from your accounts.

We appreciate your understanding and cooperation. We value your trust and loyalty and we hope to continue serving you with our app.

We are again assuring you that there is nothing wrong done by us as Simprosys or our App.

We have already tried to get in touch with you via email but we haven't heard back from you. So kindly get in touch with us by replying to us at support@simprosys.com, so we can discuss the issue you are actually facing and help you suggest a possible solution for it.

Thanks,
Milan Vaghela
Product Lead - Simprosys InfoMedia