Omtaler (6 431)
Raffiner
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Etter vurdering
Quality customer service for peace of mind as you learn to navigate the app. Happy so far. Recommended
Sohil was very prompt in answering my many questions. I don't feel rushed.. I am very thankful for his time :)
I use this for submitting all my products to google and bing merchant centers and it's brilliant. Five stars +. The instant messaging support they provide is top notch too.
Pathetic App, took off the products from Merchant centre without letting me know.. caused me to lost hundreds of dollars in the peak season. Be careful.
You had installed the app on 14th Oct. As per our app's trial policy, you must get 21 days of Free Trial. (See screenshot of log on this URL - http://bit.ly/2XijV0h)
We could have stopped our services and removed your products on the same day of the expiration of the trial or the next day.
But NO, we waited for 10 more days before we suspended our services to your business.
Also, it is not true that you were not informed about the suspension.
During the trial period, you were sent 3 reminders, 7 days, 3 days prior to the expiration and on the same day of expiration. (See screenshot of email log on this URL - http://bit.ly/2Ob1giY)
Out of these 3, as per our logs, you had opened 2 reminders.
For other merchants, this merchant is using our app on 3 of his stores and two already have charge activated. (See screenshot - http://bit.ly/2NNtm4N)
This app is awesome. Make it super easy to set up google shopping feed. Customer service are also great.
Thank you for the fast email response and customer support. They helped me fix the issues I had almost instantly. Customer service is very helpful, really appreciate it
Thank you for valuable support, app easy to use helps you with variations and category plus free support to your merchant center
The app is very good and very good service support. I get a reply every 10 minutes and great solutions event for google issue. Thank you.
The app is simple and easy to use. They have good tutorial videos and a great customer support. Can recommend it.
I used this app for my google shopping ads, the customer service is really helpful they help me setup really quick and professionally. Awesome app will highly recommend