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I use this app (and the Microsoft Bing Version) to feed store/product data for shopping ads. Apps are easy to use and relatively inexpensive. Recently with a new store theme I noticed that product variants that had prices that varied across them were being flagged with price-mismatch errors that was resulting in Google disapproving most new product submissions for my ads. I contacted Symprosis to isolate the issue. Within 75 minutes, Symprosis contacted me with a diagnosis and supporting info showing the root cause that was in my Shopify store's theme code that was passing the incorrect data to their app. They suggested I have my code developer fix the issue or offered to do it for me if my developer was unavailable. I took them up on the offer to have them fix it. Within a few hours I received confirmation that they had taken care of MY ISSUE in MY STORE'S CODE. I can now verify that Google's product Crawl algorithms are getting the right data. Just excellent support all the way around to quickly identify the root cause of my issue as bad input coming from my app and then actually correcting the issue on my side that was corrupting my feed.
I have been using this for a year and it helped me to import my Shopify products to google merchant center in real-time. We can also manage google and Facebook ads thru this platform.
This software is great, the customer service is very professional,Solved many problems for us,will always use
So far my experience with them has been amazing. They exceeded my expectations. Thank you so much for the help so far!
Great Customer Support!
The customer support team is very helpful and all the questions can be answered in a short time. Special shout out to Ashvin, thanks for all the help.
Recommend this app
Awesome customer support!
Very Good Services ! Thanks I recommended this app because of provide carefully help to all customers.
Best app to drive sales for your business! Excellent live chat team who goes for extra miles to help.
Fantastic support! Just installed the app. Let's see if it works as expected. Will again review in a weeks time.
awesome help as always!! Super responsive and helpful. Thanks a lott. Highly recommended on the app and services