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Hemant and his team are amazing! I had another app on the store that completely mucked my schema up. It took ages to figure this out as Google didn't actually help when I went through them enquiring about some ongoing issues with our pricing in the merchant centre and our ad results plummeting. Finally, I contacted Simprosys, who got my feed up and running with them. When our own developer (who is usually really good!) struggled with some final issues in completing the job of fixing the schema once the app was deleted, Hemant stepped in and sorted this out for us. Talk about above and beyond! Our campaigns are now back in learning, and it has cost us a lot of money in lost sales, but these guys not only were the only ones who could tell us exactly what was going on but jumped in and fixed it. Thrilled with the service - thank you, Simprosys!!
Without a shadow of a doubt, the best app I've ever used, super helpful and very fast support, they gained a new loyal customer.
This feed is new to me even tho' we had it a few years. Got Live Chat support from Saad who was fantastic, clear and helpful. An app is only as good as its support and therefore 5 stars!
Support is amazing. The app works great for Google shoppign feeds. Also when we had the need to create new XML-feeds for Klaviyo, Simprosys support chimed in and helped us with what we wanted to achieve.
Wry good
Helpful and friendly staff!
A lifesaver of an app. Great customer service and documentation. Simple and fast interface. For an app like this, customer support is of utmost significance, and that's where it shines. Lightning fast support while being very patient. Highly Recommended !
Great app and top notch service!
Nidhi was great, professional and was able to quickly find my problem and help me solve it. Recommended!
The customer service is very good! They helped us a lot.