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The customer service attitude is very good, professional level, praise, find out the problem very quickly, and solve it very well
This review is for the service from Ruchi. She's absolutely wonderful! There's a huge time difference for me so I was communicating via email. They are very thorough and detailed in their emails with screenshots and instructions. For the more difficult issues, catching them on chat during their business hours is best. They are quick and very responsive. I can't wait to see how this helps with my feed.
It's a really a good app to submit feeds.The customer service is pretty good, replied so quickly. Thank you so much for all help.
Thank you.
I'm just getting to grips with the app as it has a lot of features, so it's early days for me. The support team have been great at helping me sort through the various questions I have and helping get our Google Ads account optimised. On the basis of the support I've had to date and what I hope it can do for us, I would definitely recommend the app.
So far this app has helped start and simplify a Smart Google Shopping campaign. I've been advertising on Facebook for a few years, though the new iOS 14 update has made me look elsewhere for ads. My Google ads have been running for nearly 2 weeks, and this app has been really effective (and required very little effort on my part so far). When I needed customer service and a little more information on something, its been really easy to chat to someone. They're also quick on email. Patience seems to be the best rule - set an ad and leave it run. So I look forward to seeing what happens over the coming months. Thanks a lot!
Great app to manage the feed from a single dashboard.
I hope they will add the google CSS feature soon.
Customer Support is GREAT, would be awesome if category & shipping settings were imported. Recommended App & Customer Support !!!
Milan & The TEAM are Awesome !!! Cheers
Best service I ever got.
Very helpful app, easy to set.
Highly recommended.
It's one of the apps I never regret to add to my store. They have great customer service and lots of instruction videos. I personally recommend it to anyone who is doing Google Ads, Microsoft Ads, etc. It will save you tons of time and effort.
Fantastic app. The support is unparalleled. The API is very tricky, a direct feed to Google Merchant from Shopify is riddled with errors, crippling Google Ads setup. The team works through all the kinks and their response time is 100% and very fast. I've already used this app across multiple shops and highly recommend.