Recenzje (6 104)
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Well designed app and easy to implement. Very helpful when migrating from another platform due to the ability to use the SKU as the Product Id and MPN to preserve history. Technical support is fast and accurate.
Super, customer service. Really good app. I recommend it for sure! Can help you to avoid a Merchant center suspension and ad account banned. More than a simple app. Real humans can help you behind.
App seems doing a great job, but the support is very bad, sience 4 days trying to contact them and noone answer!!
I hope after they see they some bad reviews, they will give some respect to their clients and answer them!
so far so good, very good support and very intuitive app compared to shopify's default app, Saad provided excellent support
FK OFF this app,it's totally rubbish,after you removed this app,they will removed all of your items from google shopping,even the products not upload by them ,totally fk,don't use it anymore if you want face such a loss
When you say that, "We removed the products including the ones we did not submit". It means you did not submit all the products of your store from our app.
But, our reports say opposite to this logic. You had selected "All products and All variants" to be submitted by our app. (See the screenshot given on the link)
http://bit.ly/2Kybrxw
Let me be frank here... When you request "All Products & All Variants" to be fed in the merchant center, we reserve the right to remove "All" of our work when you remove our app. Nobody can deny it.
This is the first time I have ever relied an app on shopify, Only just started using the app, ran into an issue with SKU's but the support team is just exceptional. Saturday morning here in London, sent a message through their chat expecting a response later today. They came back to me within 5 minutes by email. Complete shock, best support I have ever experienced and problem being solved within 10 minutes.
thegodoverall.com
Suporte incrível, fui muito bem atendido pelo atendente Ashvin e tirou todas minhas dúvidas e me ajudou muito com muita paciência. Indico muito esse App.
Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve
Hi,
We send 3 reminders to merchants. The first is 7 days, the second is 3 days prior to the expiration of the trial, and 3rd on the same day of trial. I request you to kindly search support@simprosys.com
You can refer to the email sent log > https://bit.ly/2X4AjW4 (for the email of 3 days prior)
Screenshot of another email of the same day https://bit.ly/3hdB2vk
I request you to kindly check your inbox.
We take another 7 days from the day your trial expires to suspend our services. So, there was another period of 7 days for you to activate the charge.
i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.
You needed campaign creation and optimization support. We were fine with it.
Yes, I missed a scheduled call time. I agree with it and was willing to work with you again on any other scheduled call.
Then you kept me on hold for more than an hour(On Holiday) without intimating me that you can are not able to get on call anymore... But, I was fine with that too. You did not reply to my Skype Request when you yourself had provided me with the Skype ID to have a call.
It is not that you were not supported at all... There was a communication leg in your case only, and we agree with that.
Feed For Google Shopping helped me with schema markup data. Support was very quick helpful. Recommend!