Avaliações (6.390)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de outubro de 2024

I've had great experiences with Simprosys. Their support will find a solution even if you require something that is not included in the app. Highly recommend.

Grimfrost Intl
Suécia
Aproximadamente 1 ano usando o app
18 de outubro de 2024

It is a perfect and helpful app for managing your feed for ads and free listing. I like that I can only modify product titles and other attributes in the feed for better search results and don't need to change details on the Shopify store product page.
Also, support is very responsive. Recently, I had a problem related to tax calculation in Google ads, and they resolved it very quickly. It wasn't their fault; rather, it was associated with Shopify markets and how they calculate VAT. I highly recommend this app to anyone who wants to manage ads and free listings.
There are many different settings available, as well as connections to Facebook, Pinterest, and Bing ads.

Flexx International Ltd
Reino Unido
4 meses usando o app
17 de outubro de 2024

Excellent App. Using on 3 of my websites for not only managing the feed across GMC & FB, but also for conversion tracking.

What really stands out, though, is the outstanding customer service and response time.

Highly recommended

Beaumonde
Reino Unido
Mais de 1 ano usando o app
24 de outubro de 2024

the most helpful and skilled people i couldnt run my business without them

Lush & More
Reino Unido
Mais de 2 anos usando o app
10 de setembro de 2024

Simprosys has been always great in providing top notch support, we were advised to keep this app by a professional top Google ads agency highlighting the benefits of this app vs the Google shopping app.
Very please with the service which is fast and detailed and like to mention Riya Sawant for the great support.

Seginus Lighting
Estados Unidos
Quase 5 anos usando o app
17 de outubro de 2024

The app is excellent for syncing our catalog with Merchant Center. The customer support is outstanding. We received real-time assistance via chat as we were within their working hours, which is very efficient. Abhishek was incredibly helpful, staying 30 mins past his shift to complete our integration. Nilesh also provided great support with setting up feeds for additional countries and adjusting our current feed. Our feed is now approved by Google. Contrary to any negative claims, their customer support is both reliable and efficient.

Lumissence
Romênia
6 meses usando o app
11 de setembro de 2024

The support and knowledge from the Simprosys team is second to none. All issues I had were quickly resolved over email and even video conferencing. Highly recommend this app over the free Google and Youtube channel app where there is little to no configuration possible.

MAYS GEMS
Austrália
Aproximadamente 1 ano usando o app
18 de outubro de 2024

I just started using this app so I can’t fully comment on it yet. But so far, so good! One thing is for certain, the customer service is ASTOUNDING. Ruchi helped me in getting some things set up and went above and beyond in making sure I got everything set up correctly. I wish all apps had this level of quality and customer care. Something that is sorely missing in this day and age. Two thumbs up from me!

REMUDA WESTERN WEAR
Estados Unidos
24 dias usando o app
4 de novembro de 2024

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.

every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

ChandeliersDecor.com
Reino Unido
9 meses usando o app
15 de agosto de 2024

Some nice features to get you started. Couple of complaints, though:
1) Customer service is not readily available.
2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute.
3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away.
4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.

Fishers Finery
Estados Unidos
Quase 7 anos usando o app