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Simprosys has been always great in providing top notch support, we were advised to keep this app by a professional top Google ads agency highlighting the benefits of this app vs the Google shopping app.
Very please with the service which is fast and detailed and like to mention Riya Sawant for the great support.
Fantastic support. Thank you so much for helping me with my Google Tag settings and for making sure that my analytics and ad conversions are working properly.
The ongoing support is exceptional. The team are very helpful and responded quickly to my requests. In fact they went out of their way to make my day. The work would be a better place if all companies provided the level of service that Simprosys does. I definitely recommend this company and their apps to everyone.
Love the App - been using for 2 years for GMC and Bing. Works a lot better than the native apps and support time is superb!
Following our migration to Shopify we were not getting conversions tracked in our Google Ads account. The Simprosys team were able to step us through the fix and also pointed out an issue with another App that would be interfering in the system. Excellent customer service all round!
The support and knowledge from the Simprosys team is second to none. All issues I had were quickly resolved over email and even video conferencing. Highly recommend this app over the free Google and Youtube channel app where there is little to no configuration possible.
The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.
every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.
The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!
Simprosys has been a game-changer for my business. The app works flawlessly to manage Google Shopping feeds, but what really stands out is the support team. A special thanks to Mr. Tiwari and his team for their expertise and quick responses. They went above and beyond to ensure my Google Ads tracking was properly set up, saving me time and effort. Highly recommended for anyone managing e-commerce campaigns!
Gret people, always helpful. They will guide you through every step and make sure your tracking, feed and everything is set up correctly and working. Thanks