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We had been using the Shopify Google Shopping free app for the last 2 years but its technical support can't simply deal with any issues with their own app or the ones related to Merchant Center. On the contrary, Feed for Google Shopping app and their technical support team proved to be knowledgeable, responsive and highly professional, guiding and helping us not only with the initial set up, which was a complex process for us, but also solving some of the issues we had in Google Merchant Center. If you are serious about running shopping ad campaigns, this app is the solution you need.
It has been good. I liked the customer service better when your hours were better. I have to time it before I go to bed to get help. But at least you help unlike Google.
Simprosys is always helpful. Over the past year, every time I reach out, they help me resolve my data feed issues. I actually haven't had an issue they didn't help me with yet. My favorite software team to work with.
Support was very quick, responsive and helpful and the app seems fairly straightforward to use with google and bing
I want to thank symprosis for their service and quick responses and solving my problems in no time. My google merchant center can now crawl my pages correctly now. I have no more errors. keep up the good job guys. also the installation of the app very easy and and more benefits than others
The app is great for syncing your products to Google Merchant Center and helping you to process your data for Google Shopping Ads. The support team are also fantastic. Had a big issue with syncing my metadata with my Shopify CSV uploads, and they dug deep over a 24 hour period to get everything working properly for me, and to ensure that it would work properly for me every time I needed that functionality. Thanks so much - I would most definitely recommend this app.
Amazing app. Helped us get set up quickly to promote thousands of products onto our Google Ads accounts and set up promotions quickly on Google Ads. The customer service is fast and wonderful; they solve any issues quickly. The developer of the app got on a Skype call with me fast when I needed it to check the installation of the app with our Shopify store.
I am happy with the help I get to solve my problems,
he knows his job, he is patient and motivated to solve the problem.
I have just recently started using this app. The best part is the support team which is very knowledgeable and proactive. I support these guys. And special thanks to Shums Tak and Milan Vaghela from the support team.
Easy to use app and excellent support. Amit responds quickly and in my case, fixed my issue in seconds!