Avaliações (6.431)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
18 de setembro de 2019

great app, easy to use and set up.

Support is very quick in helping with issues also.

Would definitely recommend this app

Spark In Confidence
Estados Unidos
Quase 2 anos usando o app
10 de dezembro de 2019

I’ve been using the app for over a year now. Works excellent and their customer support is outstanding, helped me fix thousands of disapproved products on Google!!

MyCozyBoots
Estados Unidos
Quase 2 anos usando o app
9 de janeiro de 2020

I have used this app for several of my stores. Easy to set up, does what it says it does and the price is fair. Definitely recommend to anyone looking to get google shopping set up quickly and efficiently

Hunters Furniture
Canadá
Quase 2 anos usando o app
Data de edição: 1 de junho de 2021

Have raised a query 4 days ago, still not received any response on it after more than 5-6 follow-ups. Every time they are saying the issue is resolved but it hasn't. Duplication happening in Facebook pixels Edit 1: they are working on it now. Problems now seem to resolve.

Art Galore®
Índia
Quase 2 anos usando o app
16 de setembro de 2021

great app, kevin is very kind to help. everything is convenient. the design and interface is easy to work.

botorrofitness
China
22 dias usando o app
14 de março de 2022

Very good customer service, they respond quickly. The application is easy to use and allows the installation of google tags easily I recommend

Odell-creator
França
22 dias usando o app
13 de abril de 2022

The customer service is phenomenal. They will literally help you with anything and they know what they are doing. Highly recommended.

Noble Pets
Estados Unidos
22 dias usando o app
18 de julho de 2023

Way too many errors with this app. You can actually drop way down on Google shopping if you're not careful using this app. Our ads dropped way below our competitors because of the errors. We contacted this company several times about the same errors, and it's a constant run around of nothing getting done. It's been several months now. We just wish they would help us fix the errors.

Monaco Jewelers
Estados Unidos
Quase 2 anos usando o app
Simprosys InfoMedia deixou uma resposta 1 de agosto de 2023

Dear Merchant,

We apologize for the errors you are experiencing with our app. We know how important it is to have a high-performing product feed for Google Shopping. We are committed to helping you fix the errors and boost your Google Shopping results.

We have checked your case and we found that most of the errors/warnings are due to selling pre-owned (used) products, which are not allowed for Buy on Google Listings. This causes your products to be disapproved for this destination, but they should still be active for Shopping Ads.

To solve this issue, we suggest you exclude your products from Buy on Google from our app. Alternatively, you can disable the Buy on Google program from your Google Merchant Center, which will be discontinued by Google in September 2023 anyway.

Another error/warning related to product condition can be fixed by correcting the structured data markup for your online store. This requires some technical skills, so you may need to hire a developer to do it for you. If you don't have a developer, we can offer you our tech support team to help you with that.

We have explained these solutions to you via email, and we have also sent you detailed guides and tutorials on how to use our app to fix the errors. We have also invited you to a Google Meet Call where we can show you how to fix the issue together via screen sharing. Alternatively, we have asked you to grant us access to your accounts so we can fix it for you.

However, we have not received any response or confirmation from you regarding these options. As a result, the errors remain in your Google Merchant Center account.

We urge you to take action and use our app to resolve the errors as soon as possible.

We are always here to support you and guide you through the process. Please contact us at support@simprosys.com if you have any questions or doubts.

We appreciate your cooperation and patience. Thank you for choosing Simprosys Google Shopping Feed App.

Thanks,
Milan Vaghela
Product Lead - Simprosys InfoMedia

14 de novembro de 2019

i install this app because my friend said it is very useful.After i install it,it surprized me.It is very convience and easy to use,most important,it is not expensive and the customer service is excellent.Thank you guys

DIY Laser Engraver
China
Quase 2 anos usando o app
5 de setembro de 2023

fast and clear service

2Clik
Brasil
22 dias usando o app