Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de junho de 2022

This is the second store where I'm using this app for the Google Shopping Feed. Support is very good and the app works great. Highly recommend.

Ruby Peach
Estados Unidos
Aproximadamente 8 horas usando o app
22 de outubro de 2019

I used this app to connect with our Google merchant feed for shopping ads. We were facing some issues. The support team is excellent & very promptly solved our issues. Great team!

Own Kind Australia
Austrália
Aproximadamente 8 horas usando o app
21 de janeiro de 2022

Super efficient support team. App works smoothly and is quite easy to configure. Lots of helpful how to videos.

Serà Fine Silk
Itália
Aproximadamente 7 horas usando o app
1 de março de 2018

Unfortunately upon using this app to submit to merchant centre i've had my account blocked for policy violations to do with false shipping information (where when managed manually it was fine)

The app doesn't display any errors or issues but does forward you to a very lengthy fix that essentially involves doing it manually again....

Warrior Sound Gear
Reino Unido
8 dias usando o app
18 de setembro de 2020

After using this app, my google merchant account got suspended. I never could get it unsuspended. Uninstalling this app

iBuy
Estados Unidos
7 dias usando o app
Simprosys InfoMedia deixou uma resposta 19 de setembro de 2020

Your Merchant Center Account Got Suspended because of the violations of Google's policy on your website "not by our app".

If accounts can get suspended because of our app, we should have been out of business as we are supporting more than 50,000 merchants.

When I reviewed your website, I found that first and very common violation on your Contact Page. There may be other violations as well. Please have a look at this screenshot. https://bit.ly/2FR1rj3

To understand the common reasons for Suspensions, kindly go through this video link https://youtu.be/NP1eBSm-578 or go through the Google Forum link(https://support.google.com/google-ads/thread/67411914?hl=en) to understand that it was not our app.

18 de janeiro de 2023

Great customer support team. Very cooperative and provided great help. They understood my problem and guided me through the whole process with ease.

Lux Home Decor
Estados Unidos
Aproximadamente 5 horas usando o app
19 de julho de 2020

if you remove this app this people remove all your google feeds
and they that help you.
i see this app high reating but that is not true.

Walrus Oxford
Estados Unidos
7 dias usando o app
Simprosys InfoMedia deixou uma resposta 29 de julho de 2020

Whenever any merchant removes our app, Merchant is sent an email. That email contains a link that helps merchants to remove the products submitted by our app. If you don't click on that link, your products are not touched at all and we get out of the business without any further communication or process.

In your case, you had clicked on that link to remove the products submitted by our app. That is the reason products have been removed. In fact, you had come back to us(with the help of Shopify Support) too if we have any cached data to resubmit the products again. But, it was too late.

So, this is not true that we on our own removed the products. You had clicked on that link that removes the products.

11 de junho de 2020

Great app! The set-up is very easy and guided. And the support is very quick and helpful for all questions.

Mindful Hobby’s
Países Baixos
Aproximadamente 5 horas usando o app
26 de março de 2021

The app helps to bridge between shopify and google merchant centre. Still a bit technical but definitely useful for me. Support is excellent as they replied very fast. Hope they keep this service up!

Mamagoose
Singapura
6 dias usando o app
20 de setembro de 2018

Ruined my store do NOT get this app. I installed it and it seemed to be working and it killed my sales from $3K a day down to $0

Lux fitt
Estados Unidos
6 dias usando o app
Simprosys InfoMedia deixou uma resposta 11 de maio de 2019

When any merchant removes our app, expect us to remove the products submitted by our app too. That is what happened in this case. Now when products get removed from the campaign, sales are bound to be dropped.