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Very great app with lots of great features. I couldn't have asked for any better app to manage all my Google shopping product feeds
Good customer service by saad, was very helpful
Support doesn't answer emails promptly, and they are only not available during normal business hours if you live in the United States. So getting help when you need is difficult unless you wanna be up at 1 or 2 AM in the morning to match their Indian Standard Time. This is not acceptable for a business that serves an American public.
the support team are very responsive and very helpful, i'm using this app from 2018 and i'm very please
The Simprosys Google Shopping Feed is amazing, and the customer service is friendly and skilled. This app provides careful analysis, data points to support decisions, and deep experience to assist with decision-making. I highly recommend it.
the support chat is very good , they resolve any issue very quick
Great function and experience with the plugin. Their customer support is responsive and helpful, resolving issues quickly. Highly recommended.
The guys from help center are the best! Everytime was an issue, they were there and helped us with everything they got. The app works so great and doing a great job for our Google Feed and Tracking conversions. Recommend them !
Some nice features to get you started. Couple of complaints, though:
1) Customer service is not readily available.
2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute.
3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away.
4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.
Best app and honestly the best support! They will help you and walk you through everything, trouble shoot your tracking, and really anything you need help with. Highly recommend this app!