Recensioner (6 630)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
11 oktober 2024

I installed and set up my ad account through this app, and the next day my products in google merchant center and goole ads got banned and I needed to go thru all the verification processes of my business, and google keep rejecting

Vita Grow Brush
USA
Ungefär 16 timmar användning av appen
Simprosys InfoMedia svarade 12 oktober 2024

Dear Friend,

We can understand how frustrating it can be to fulfil the legal aspect of your relationship with Google.

We are just facilitating the technical part of the ...

26 augusti 2024

Installed and set up my ad account through this app and it was immediately banned, be VERY CAREFUL with this app

Glorious Paintings
Storbritannien
Ungefär 2 månader användning av appen
Redigerat 20 augusti 2024

8/20/24--STILL an issue. The help is delayed and incompetent.
THEIR APP DOES NOT WORK. The App jacks up the Schema.
Their refusal and inability to admit or fix the App so it works correctly without adding some bogus Code (which also does not work() as I received 2 different sections of Code from them. Each one different. STAY AWAY. STAY AWAY FROM THIS APP. Unless you enjoy talking with India at 2 ...

theLightShop
USA
Nästan 5 år användning av appen
Simprosys InfoMedia svarade 4 december 2020

You have already been informed that the issue is in your StoreFront Theme's Schema markup. Unfortunately, you are not showing any willingness to read the solution shared. It ...

31 juli 2023

WORST APP EVER - i dont understand how this app still active on Shopify after making many stores lost their Google Feed in Merchant Center. Some accounts even banned from Google Ads. Once you are pausing your subscription or uninstalling the app Symprosys will delete your Google Feed to thank you for using their app. DONT INSTALL THIS APP or it will takes controle of your Shopify Store Google ...

iONiQ SHOP
Frankrike
Nästan 5 år användning av appen
Simprosys InfoMedia svarade 1 augusti 2023

Dear Merchant,

We are sorry to hear that you had a bad experience with our app. We always strive to provide the best service and support to our customers. However, we would ...

Redigerat 21 december 2024

Couldn't live without it. Feature-rich, easy to use, with a really affordable pricing model. A must have if you are advertising.

EDIT: We’ve used this app for three to four years across multiple stores, and while it’s one of the cheapest options, it’s far from flawless.

Recently, we discovered issues like Meta’s catalog match score being consistently low (as bad as 10%) and the feed not syncing ...

Gravgear
USA
Ungefär 4 år användning av appen
19 mars 2021

Poor, confusing instructions. Too many fields that must be completed outside of app. I've seen faster, better support.

billyBoards
USA
Nästan 4 år användning av appen
14 maj 2019

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.

uhoodie
USA
Mer än 3 år användning av appen
Simprosys InfoMedia svarade 2 juli 2019

Well,

I beg to differ from you. You had communicated with us twice since you installed the app on March 30. Both the times, you were responded within 5 hrs of your messages. ...

Redigerat 16 juni 2024

We had to uninstall the app. Because we have a problem with our Google Ad conversions. The support team will get back to us to fix the issue.

Jarlia By Jolina
Storbritannien
Mer än 3 år användning av appen
29 juli 2024

Not working for me when it used to for other stores. No live chat anymore either.

Word Memories
Australien
5 månader användning av appen
8 september 2021

Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve

Planeta Cases
Brasilien
Nästan 3 år användning av appen
Simprosys InfoMedia svarade 8 september 2021

Hi,

We send 3 reminders to merchants. The first is 7 days, the second is 3 days prior to the expiration of the trial, and 3rd on the same day of trial. I request you to ...