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Super helpful support team and a great experience using their app for google merchant center services.
Well designed app and easy to implement. Very helpful when migrating from another platform due to the ability to use the SKU as the Product Id and MPN to preserve history. Technical support is fast and accurate.
Super, customer service. Really good app. I recommend it for sure! Can help you to avoid a Merchant center suspension and ad account banned. More than a simple app. Real humans can help you behind.
The app is extremely easy to use and the support is hands down the best I have received on any app. Amit has screen shared with me and Skyped me on several occasions to help me solve issues and knows exactly what we need to troubleshoot. Issues are solved within 15 minutes.
App seems doing a great job, but the support is very bad, sience 4 days trying to contact them and noone answer!!
I hope after they see they some bad reviews, they will give some respect to their clients and answer them!
Very helpful, patient with my lack of knowledge on the subject, thanks for supporting me while google itself has not shown me the way
so far so good, very good support and very intuitive app compared to shopify's default app, Saad provided excellent support
Easy to use for someone with mid-level knowledge of Google products. The support team is excellent and when I did have a question helped right away. It's only been a few hours of using this app, per recommendation of google support, and I'm very impressed. Thanks for creating it!
FK OFF this app,it's totally rubbish,after you removed this app,they will removed all of your items from google shopping,even the products not upload by them ,totally fk,don't use it anymore if you want face such a loss
When you say that, "We removed the products including the ones we did not submit". It means you did not submit all the products of your store from our app.
But, our reports say opposite to this logic. You had selected "All products and All variants" to be submitted by our app. (See the screenshot given on the link)
http://bit.ly/2Kybrxw
Let me be frank here... When you request "All Products & All Variants" to be fed in the merchant center, we reserve the right to remove "All" of our work when you remove our app. Nobody can deny it.
i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.
You needed campaign creation and optimization support. We were fine with it.
Yes, I missed a scheduled call time. I agree with it and was willing to work with you again on any other scheduled call.
Then you kept me on hold for more than an hour(On Holiday) without intimating me that you can are not able to get on call anymore... But, I was fine with that too. You did not reply to my Skype Request when you yourself had provided me with the Skype ID to have a call.
It is not that you were not supported at all... There was a communication leg in your case only, and we agree with that.