Simprosys Google Shopping Feed

avoid at all costs. support is horrific. the app doesn't work.
We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.

Usei a versão paga por meses, e quando do nada minha loja foi recusada pelo merchant eu pedi ajuda e disseram que já tinham ajudado e então não iam ajudar, ai fiquei chateado, desinstalei e minha pagina do facebook foi hackeada com meu instagram logo após isso, ou seja eles tinham acesso e por eu reclamar eu suspeito que eles me prejudicaram.

Installed and set up my ad account through this app and it was immediately banned, be VERY CAREFUL with this app

Not working for me when it used to for other stores. No live chat anymore either.

I'm reaching out to share a concerning experience I've had with the Symprosys app, and to caution you against installing it on your Shopify store.

This app has caused severe disruptions for many businesses, myself included, by leading to the loss of Google Feed in Merchant Center and, in some cases, resulting in accounts being banned from Google Ads. Despite these significant issues, it's astonishing that Symprosys is still active on the Shopify platform.

What's even more troubling is the app's vindictive behavior upon subscription pause or uninstallation. Users have reported that Symprosys maliciously deletes their Google Feed as a way of "thanking" them for using the app. This is not just a betrayal of trust but a deliberate sabotage of your Google presence.

Please heed this warning: do not install the Symprosys app on your Shopify store. It's imperative to safeguard your Google control and avoid the potential harm this app could inflict on your business.

Spread the word among fellow merchants to prevent them from facing similar setbacks.

Unsatisfactory, inaccurate tracking, contact handling was patient but unaware of the problem.

Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work

there online chat system never works. they replied your email after 4 days. very unprofessional. i recommended to all never use it. Now i will try to find other app.

8/20/24--STILL an issue. The help is delayed and incompetent.
THEIR APP DOES NOT WORK. The App jacks up the Schema.
Their refusal and inability to admit or fix the App so it works correctly without adding some bogus Code (which also does not work() as I received 2 different sections of Code from them. Each one different. STAY AWAY. STAY AWAY FROM THIS APP. Unless you enjoy talking with India at 2 in the morning.
1/4/24--not responding to requests for help!!!!!!!!!!RUBBISH! Products appear in google merchant center as "in stock" and in google shopping when they show "out of stock" in the App. Overseas company, requires 2 am phone support over Skype if you want "real" help. The App does NOT work, this has happened countless times. RUN from this App. Your solution to solve a problem requires additional work by us. The idea of hiring and PAYING for an App is to make our lives easier. You work for us-we don't work for you. Improve your App.

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.