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Excellent customer support. I was having issues with my Bing shopping feed and Amit helped me resolved the issues quickly. Highly recommended. A+++
https://bingbongboom.us
Although the app is a little difficult to use, but the customer service is very good, he helped me solve some difficult problems
Sovellus helppo käyttää ja asentaa. Chatista saa hyvin heti apua kaikkiin kysymyksiin. Voin suositella!
Just brilliant! Big thank you to Taral Mehta and the entire technical team at Simprosys. The people behind this app are awesome! When my account was suspended they patiently and diligently helped me to identify the errors and helped fix them all! Data feed is great and easy to use too
App works flawlessly, have used these guys for years. Great customer service, they go above and beyond if you have any feed setting questions, or need some customization.
Great app and fantastic support, recommend this 100%, everyone should have it in their store if the want to sell on Google shopping or Facebook
Great App and Support. This is the best app to use if you are on Shopify and need Google Shopping or Dynamic Remarketing setup. 5*
8/20/24--STILL an issue. The help is delayed and incompetent.
THEIR APP DOES NOT WORK. The App jacks up the Schema.
Their refusal and inability to admit or fix the App so it works correctly without adding some bogus Code (which also does not work() as I received 2 different sections of Code from them. Each one different. STAY AWAY. STAY AWAY FROM THIS APP. Unless you enjoy talking with India at 2 in the morning.
1/4/24--not responding to requests for help!!!!!!!!!!RUBBISH! Products appear in google merchant center as "in stock" and in google shopping when they show "out of stock" in the App. Overseas company, requires 2 am phone support over Skype if you want "real" help. The App does NOT work, this has happened countless times. RUN from this App. Your solution to solve a problem requires additional work by us. The idea of hiring and PAYING for an App is to make our lives easier. You work for us-we don't work for you. Improve your App.
You have already been informed that the issue is in your StoreFront Theme's Schema markup. Unfortunately, you are not showing any willingness to read the solution shared. It would have taken less time in implementing the correction than venting your anger everywhere.
You have been using our app for more than a year and still using it. So, I don't see any point in running away from the app.
I wanted to express my sincere appreciation for the outstanding support I received from the Simprosys app team. The level of assistance I received was truly amazing – every question I had was addressed promptly and thoroughly. A special shout-out to the support member named Saad, who went above and beyond to help me with everything I needed. Their expertise and dedication made my experience with the app seamless and enjoyable. I am truly grateful for their assistance and would highly recommend Simprosys to anyone looking for top-notch support and a user-friendly app. Thank you once again for everything!
Good service, easy to use! I come through some issue, and ask question online, they respond quickly. Recommend!