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Very streamlined process compared to tracking google ads manually and setting everything up. Unfortunately though, when trying to do things manually, I had screwed quite a lot of things up, but with the help of a very patient support team member, Saad, I was finally able to have all my issues fixed with everything working. I really appreciate Saad's work with fixing all my issues, he provided amazing support and made sure any questions or concerns of mine were answered.
Got assistance within few minutes of contacting. Thanks!
The customer service is very patient and can help you solve many problems.
good support and help with fixing all google issues. spent time to view my store and fix any misrepresentation issues
good contact with support. Helpful in solving problems.
the support chat is very good , they resolve any issue very quick
Good customer service by saad, was very helpful
Originally I used the Shopify Google Sales Channel app. For whatever reason there was some sort of software bug that would change a specific variant price unwarranted & then change back every few days or weeks. GMC support was not as helpful for my ongoing problem so I know i needed a new app. since using simprosys I've not experienced that same problem. I had a little trouble completely disconnecting from the Google Sales channel app, but Nilesh from simprosys support was very thorough in helping me get everything squared away.
Great function and experience with the plugin. Their customer support is responsive and helpful, resolving issues quickly. Highly recommended.
I have used this App on several ecommerce stores and found that it is easy to use and connects well with all platforms I have tried. Support has been very good when required.