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Best App, best support. I had a problem with some products and a developer solved it less then 12 hours later. Thank you for being the best support I've ever have.
I can highly recommend the app. For every error message you can find an answer on the FAQ side. The app connecte really well with shopify and google ads account. Installation was really easy.
The only feed that you will need. Service is amazing. The best thing si that the app is constantly updated for changes in Google/Bing/FB requirements. BTW don't be fooled by the name, the app works for FB (Catalog) and Bing Marketing and Bing Webmaster tools
Great service and response time. I sent an email with a query and received a response the same day.
Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work
Dear Merchant,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our customer service.
We have tried to reach out to you via chat and email so many times to address your issues and provide you with the best possible solution. But we have not received any reply from you, so we are wondering if you have seen our messages or not.
Please check your email inbox & spam box once as our email responses might have landed in your spam box. We are here to help you and we want to make sure that you are satisfied with our app and our customer service, so please let us know if you have any questions or concerns.
Thank you for choosing the Simprosys Google Shopping Feed App and for your patience and understanding. We hope to hear from you soon and resolve your problems.
Thanks,
Milan Vaghela
Product Lead - Simprosys InfoMedia.
Great customer support (quick response time) app makes everything so much easier, highly recommend it annyone
Awesome App. Best app for Feed. I recommend them a lot, they have good customer service as well. Thank you
thank you very much, customer service that listens to our problems, I am waiting for my products to be accepted
the team support is out of this world, they are really take care of their customer. thank you very much
Works smooth and prompt, great customer service!I have this app on all more stores that I need syncing with google merchant center