Simprosys Google Shopping Feed , 6,074 รีวิว
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After using this app, my google merchant account got suspended. I never could get it unsuspended. Uninstalling this app
Your Merchant Center Account Got Suspended because of the violations of Google's policy on your website "not by our app".
If accounts can get suspended because of our app, we should have been out of business as we are supporting more than 50,000 merchants.
When I reviewed your website, I found that first and very common violation on your Contact Page. There may be other violations as well. Please have a look at this screenshot. https://bit.ly/2FR1rj3
To understand the common reasons for Suspensions, kindly go through this video link https://youtu.be/NP1eBSm-578 or go through the Google Forum link(https://support.google.com/google-ads/thread/67411914?hl=en) to understand that it was not our app.
Great customer support team. Very cooperative and provided great help. They understood my problem and guided me through the whole process with ease.
if you remove this app this people remove all your google feeds
and they that help you.
i see this app high reating but that is not true.
Whenever any merchant removes our app, Merchant is sent an email. That email contains a link that helps merchants to remove the products submitted by our app. If you don't click on that link, your products are not touched at all and we get out of the business without any further communication or process.
In your case, you had clicked on that link to remove the products submitted by our app. That is the reason products have been removed. In fact, you had come back to us(with the help of Shopify Support) too if we have any cached data to resubmit the products again. But, it was too late.
So, this is not true that we on our own removed the products. You had clicked on that link that removes the products.
Great app! The set-up is very easy and guided. And the support is very quick and helpful for all questions.
The app helps to bridge between shopify and google merchant centre. Still a bit technical but definitely useful for me. Support is excellent as they replied very fast. Hope they keep this service up!
Ruined my store do NOT get this app. I installed it and it seemed to be working and it killed my sales from $3K a day down to $0
When any merchant removes our app, expect us to remove the products submitted by our app too. That is what happened in this case. Now when products get removed from the campaign, sales are bound to be dropped.
The app is very easy to set up and use, with video instructions included. Fantastic service from support
New to this App and in learning mode. Support has been positive and constructive. Will continue until trial period comes up before moving forward with monthly payments.
It's quite convenient for making bulk editing of feeds and also the customer support is very responsive.
not worth it. The customer support is not available to respond you. The app is broken and many products don't get send to Google merchant center
Hi,
It is highly disheartening to see these comments after providing chat support and replying to your email request within a reasonable time as well.
As per the chat support conversation and email request, I can see you had requested us to provide a "Product Reviews Feed" to your merchant centre, which we have not promised through our App Store Listing page. Also, that is not possible, because, we don't work on your product reviews nor do we intend to access that data.
Hope you will understand our inability to assist you with your product reviews feed request.
Amit