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The support team is very responsive and professional. They helped me quickly identify and resolve a complex Google Merchant Center issue after my store migration, especially with mismatched domains and duplicate data sources. The guidance was clear, and the solution did not impact my ongoing campaigns. Highly recommend this app for anyone managing Google Shopping feeds.
非常好服务很热情很周到,很棒
I’ve tried other Google and Facebook feed management tools, but Symprosysis stands out for being both simple and powerful. The bulk product edit feature is an excellent addition!
For complex stores with lots of products, where we face technical difficulties with Google Merchant, GA4 and integrations, this app and their team are a massive help. Their support team is FANTASTIC! Immediate response and straight to a solution, Smriti Sharma, knew exactly what was wrong and what to do about it.
We've had these issues going with our Merchant signals and API connections, for months! Costing us inefficiency in our ad campaigns and inventory headaches, not to mention hours lost in trying to figure out what was going on. Once we looked for support through Simprosys, Smriti looked beyond the app's interface, onto the back end of Merchant and our store and sorted out our problems. Amazing help!
Love this app, very affordable and great customer service always, I have been using it for 6 years with great success
Outstanding support from Simprosys. I had serious integration and feed issues with my Google Shopping setup, and Mehul stayed with me for nearly four hours to troubleshoot and fix everything properly. His expertise, patience, and professionalism were exceptional.
He didn’t rush the process and made sure the integration and feed were working perfectly before we ended the session.
A very excellent plugin with outstanding service. Whenever I encounter a problem, the support team always responds promptly, patiently explains everything, provides assistance, and resolves all the issues I face.
they made a full audit to my store to help me fix the potential causes of google merchant center misrepresentation, they explained to me the product data feed values that should be filled to lower chances of misrepresentation. Great Experience!! Highly recommend their App, it is very easy to use and has a lot of other trackings integrations and stuff
I’ve been using the Simprosys app for a couple of years now and have been very happy with both the functionality and the support. Their team is not only fast to respond but also genuinely helpful when things get complicated. I recently had a mix up with some of my feeds, and Nehal took the time to fix everything and clearly explain how it all works so I could understand it properly. That level of support makes a big difference. Highly recommend this app to anyone managing Google Shopping feeds.
Outstanding support for Google Ads consent mode
We had an excellent experience with the Simprosys app and their support team. Mohib and the team helped us properly set up Advanced Consent Mode for Google Ads.
The support was fast, highly knowledgeable, and very thorough. Including clear explanations, screenshots, and proactive checks on both the Shopify and Google Ads side. They actually verified that everything was working as expected.
This is truly outstanding customer service. I can highly recommend Simprosys.