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Great app and great customer service! They really care about your business and they care about their customers ... Bravo!!
this great app helped me a lot to submit my products to google merchant and google ads ... thanks ... and please keep us updated
I would recommend this app and support team to anyone as they provide detailed support and solution
The best app possible. It's better then the official google app. Their support is literally the best and would help you with anything you need!
This is one of the best apps i have used. If you are trying google ads, i highly recommend it. Not to mention, the customer support is amazing as well, they would answer all your queries and any help that you need along the way.
i am getting issue in google ads tracking after using simprosys app paid version and there is no contact details from the team. i tried emailing at support@simprosys.com but that also failed as it seems the email is not working anymore.
do you have any working support system?
Dear Merchant,
Thank you for sharing your feedback.
During our email conversation, we discovered that you are also using the same conversion action (conversion pixel) to track purchases made through a custom checkout page (not Shopify's native checkout). And those conversions are not reported with the Enhanced Conversions parameters to your Google Ads Account. That is the main cause of the issue you are seeing with the Conversion Actions Diagnostics tab. Below are the snapshot links.
https://bit.ly/3VT0xFx
https://bit.ly/3LKRFgr
Apart from this, there were many other manually added scripts added in the Additional Scripts Section of Checkout Settings. In addition, another app was also inserting scripts for tracking conversions. They also caused some issues with conversion tracking and reporting.
We have already assisted you with removing unwanted scripts and apps as well as suggested a way to fix that warning via the same email.
If you still have queries or concerns, please contact us by email at support@simprosys.com.
Thanks,
Milan Vaghela
Simprosys InfoMedia
the application is practical and works very well. the support solves quickly when there are any difficulties
The app is very user-friendly and the one thing that stands out the most is their Support! Riya at support assisted me very promptly and the matter was answered and resolved within 5 minutes... They also have a wide variety of videos to help you on your way.
Awesome customer service even at 2 am. Prompt, quick responses to all my questions. They go above and beyond
Not only is this app amazing, but the support you recieve from the team is the best support I have ever had with any app or service. Even as a free add-on, they come back to you quickly, answer your questions and go out of their way to help you. FANTASTIC AND WOULD GIVE 10 STARS IF I COULD.