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This APP works not so well as you expected. I sync the feed to Google ads, some products always report error. Today I don't find any way to contact the service team, the email they never answer. Avoid this APP.
Dear Merchant,
Hope you are doing well.
I am Milan Vaghela, Product Lead at Simprosys InfoMedia.
We have already looked in your Google Merchant Center and found that the issue you are facing is raised due to the manual edits made for the product attributes in your Google Merchant Center directly. We have already fixed it for you even though it does not come under the scope of our app support.
Here is the screenshot of edits made in your Google Merchant Center:
https://tawk.link/59a93d84c28eca75e461d832/a/59673609621c3b0d3c265b05/8071aae654484f0c18675ff32848140fcd452f27/image.png
After fixing the issues, We have tried to contact you via Live Chat as well as also replied to the queries you have raised in our Support email box, bud did not get any feedback.
So can you please confirm if you still have any issues with the app or anything else?
You can also reach out to us via email at support@simprosys.com or use our Live Chat facility from the App interface using the "Get Support" widget.
Awaiting your reply.
Thanks,
Milan Vaghela
Simprosys Google Shopping Feed App.
Very good & fast answers from the team.
Must APP for Google Ads & Google Merchant.
Hope to get update for a single product insert or delete soon
A very good app, easy to get started, and the customer service is very quick to respond. Highly recommend this app.
I like the support they are providing. 5 big Stars on that. They are quick and efficient and the price is affordable.
Ashvin is super, it has been the most efficient set up ever, among all the shopify app I used. If you are looking for a GOOGLE APP alternative, look no further. This app is not just an alternative, it is a top notch, timing saving, functional, with a customer support team that knows their stuff. If you are fed up with issues created by shopify's Google app, use this one.
Muy buen soporte, lo recomiendo! Da gusto cuando te ponen las cosas fáciles. Además que en el caso del shopping no hay mucha info pero ellos te ayudan mucho.
This App is super easy to learn and user-friendly, as the app has detailed step-by-step guides provided during the process when you integrate your Merchant Center account with the App. Also, can't say enough good things about their customer support. Milan precisely identify the issues and promptly solve them in five minutes, which saves my bacon and I can continue my business right away. Very appreciate and keep up the good work!
A certainly useful application for people who are not programmers, like me. And a very good customer service. Through the chat they solve all my doubts. Highly recommended.
great app ! so much easier to manage Google Shopping. Also great customer service if you need any help, they answer very quickly !
Abhishek provided excellent support, answering all of my questions quickly and efficiently! We're excited to continue to use the Feed for Google app to continue our business growth.