評價 (6,431)
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This APP works not so well as you expected. I sync the feed to Google ads, some products always report error. Today I don't find any way to contact the service team, the email they never answer. Avoid this APP.
Dear Merchant,
Hope you are doing well.
I am Milan Vaghela, Product Lead at Simprosys InfoMedia.
We have already looked in your Google Merchant Center and found that the issue you are facing is raised due to the manual edits made for the product attributes in your Google Merchant Center directly. We have already fixed it for you even though it does not come under the scope of our app support.
Here is the screenshot of edits made in your Google Merchant Center:
https://tawk.link/59a93d84c28eca75e461d832/a/59673609621c3b0d3c265b05/8071aae654484f0c18675ff32848140fcd452f27/image.png
After fixing the issues, We have tried to contact you via Live Chat as well as also replied to the queries you have raised in our Support email box, bud did not get any feedback.
So can you please confirm if you still have any issues with the app or anything else?
You can also reach out to us via email at support@simprosys.com or use our Live Chat facility from the App interface using the "Get Support" widget.
Awaiting your reply.
Thanks,
Milan Vaghela
Simprosys Google Shopping Feed App.
Have been using this app for our main UK shopping feed - it's brilliant. Very easy to navigate and use. Best thing though is the level of support. Any issues, Amit and the team will sort it out. Highly recommend!
excellent support from the team.
I really appreciate it, and I use this app to handle all my google shopping ads, saving me ton of hassles and times.
Excellent app with excellent support. There are still some features i would like to see that i have heard are coming in the future such as first variant as opposed to all variant feed for only selected items, which will make it even more excellent. :) All the favorable reviews are there for good reason.
Best App and Best support. Highly Recommended. The team has help a lot on installing custom codes and everything is perfect
I've updated my review back to 5 stars. Solid support experience with Milan who has always been able to help me.dfd
Very easy-to-use app and their service is great, you can find them if you encounter problems, and solve them perfectly，thank you very much
their customer service is sooooo great. really helpful when i met some problems. live chat is very effeciency.
Support was able to help me right away with some schema markup issues! Now my products are no longer disapproved :)
Great customer service! Super helpful. 5 stars. I got help with my XML feed so i could market on price matching plattforms.