評價 (6,431)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2024年8月20日

8/20/24--STILL an issue. The help is delayed and incompetent.
THEIR APP DOES NOT WORK. The App jacks up the Schema.
Their refusal and inability to admit or fix the App so it works correctly without adding some bogus Code (which also does not work() as I received 2 different sections of Code from them. Each one different. STAY AWAY. STAY AWAY FROM THIS APP. Unless you enjoy talking with India at 2 in the morning.
1/4/24--not responding to requests for help!!!!!!!!!!RUBBISH! Products appear in google merchant center as "in stock" and in google shopping when they show "out of stock" in the App. Overseas company, requires 2 am phone support over Skype if you want "real" help. The App does NOT work, this has happened countless times. RUN from this App. Your solution to solve a problem requires additional work by us. The idea of hiring and PAYING for an App is to make our lives easier. You work for us-we don't work for you. Improve your App.

theLightShop
美國
使用應用程式 接近5年
Simprosys InfoMedia 已回覆 2020年12月4日

You have already been informed that the issue is in your StoreFront Theme's Schema markup. Unfortunately, you are not showing any willingness to read the solution shared. It would have taken less time in implementing the correction than venting your anger everywhere.

You have been using our app for more than a year and still using it. So, I don't see any point in running away from the app.

2023年8月24日

I wanted to express my sincere appreciation for the outstanding support I received from the Simprosys app team. The level of assistance I received was truly amazing – every question I had was addressed promptly and thoroughly. A special shout-out to the support member named Saad, who went above and beyond to help me with everything I needed. Their expertise and dedication made my experience with the app seamless and enjoyable. I am truly grateful for their assistance and would highly recommend Simprosys to anyone looking for top-notch support and a user-friendly app. Thank you once again for everything!

Phone Heaven Zone
德國
使用應用程式 大約2個月
2019年11月15日

Good service, easy to use! I come through some issue, and ask question online, they respond quickly. Recommend!

NZ Bridal
中國
使用應用程式 大約5年
2022年12月13日

EXCELLENT App, Must have, Very easy to use. On top of all Absolutely Excellent Customer Support *****

IKKIKART
印度
使用應用程式 大約2個月
2020年7月1日

Works great! And better yet, amazing customer support, they fixed a problem within 24 hours on my website that was affecting my Google Shopping Ads, while both Google and my web developer were giving me the endless run around and not offering any useful support.

Firefly Chocolate
美國
使用應用程式 大約5年
2019年3月26日

So easy to use and Amit is very quick to respond. Helpful 1 hour tutorial upon set up as well to get you started!

'47
美國
使用應用程式 大約5年
2023年5月11日

Simprosys Google Shopping Feed which is great help app for us!
Ashvin is very very professional and attentive Helped us solve many problems with GMC and the batch editor is also very easy to use!!!!!!!Very very great software! Very very great professionals!

SHEIDLINSILK
香港特別行政區
使用應用程式 大約2個月
2023年1月30日

100% the best app for google shopping on Shopify! Support team is quick to respond, and went above and beyond their duty to help me out with a Google Merchant Center suspension issue. After following the advice my support agent (Kalp Dev) gave, my GMC account was restored.

Peach Tree Island
美國
使用應用程式 大約2個月
2019年11月20日

This app is well documented, has a load of 'Help' / 'Knowledge' info AND videos that are in-depth (extremely important), and a super-responsible support team. I recently had a Tax discrepancy in my product feed and my website, and couldn't figure out why. I asked their team to investigate for me in Shopify and in my Google Merchant Account, and w/in 24 hours we had already exchanged emails multiple times and resolved it.

kaikai & ash
美國
使用應用程式 大約5年
編輯時間:2019年11月7日

Excellent functionality and support. They went the extra mile to help us with our feed. Could not be happier!

Bargain Bows
美國
使用應用程式 大約5年