Reviews (6,431)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.

September 6, 2024

App ótimo, suporte impecável

Vertazzi
Brazil
About 1 month using the app
March 28, 2024

I would like to take a moment to leave a review for this plugin. The customer service provided by the team has been exceptional. They were not only incredibly helpful but also very professional in addressing my inquiries. I highly appreciate their expertise and prompt assistance. Keep up the great work!

Fornvoo
Hong Kong SAR
Almost 4 years using the app
September 13, 2024

fantastic

Audacia
United Kingdom
6 months using the app
February 7, 2024

This app and especially the support is TOP NOTCH. I sent in a support request recently and they responded immediately. Instead of going back and forth by email multiple times, Dharmendra suggested a zoom call. I was pleasantly surprised! So many other companies are looking to avoid getting on the phone, let alone do a zoom call. Most companies nowadays don't offer support beyond email so this really impressed me. It showed how much they care about their clients. Actually, Dharmendra and I wound up doing multiple zoom calls to get my questions answered and issue resolved. He truly went above and beyond. You have a customer for life with me! Thank you again, Dharmendra

The Blissful Place
United States
Over 3 years using the app
May 22, 2024

Very easy to use, the customer service staff was quick to deal with issues and all my problems were solved, I would recommend it! !

HIPPOSEUS
Hong Kong SAR
About 1 year using the app
July 29, 2024

This app is great and the support is second to none

Adventure Tribe
United Kingdom
11 days using the app
July 4, 2024

I am very satisfied with the app, it is very complete, and the support helped me a lot to approve my merchat

Glamunik
Brazil
7 days using the app
June 27, 2024

Ótimo serviço. Minha conta no google merchant estava suspensa e com algumas alterações guiada pelo time da Simprosys, consegui ter a conta reestabelecida. Fora que toda a configuração na ferramenta acelera muito o processo de vendas.
Vale muito à pena!! Recomendo.

Nocciole
Brazil
3 months using the app
June 12, 2024

reply very soon

SimpleLinenLife
Hong Kong SAR
About 4 years using the app
January 30, 2024

Excellent customer service from the Simprosys team - especially Siddharthan. Thank you!

For more than a year, I couldn't figure out why my Google Standard Shopping ads weren't getting any conversions.

Previously, I was running a very profitable Google Smart Shopping campaign, but Smart Shopping was apparently scrapped by Google.

Since then, I've wasted £1000's trying to get them to work.

The team at Simprosys looked into it for me and found that I had more than one conversion tracking tag on my store, so it wasn't firing correctly.

They have now removed the tags and I'm ready to test a new Standard Shopping Campaign.

Fingers crossed it works this time!

Thank you to all the team for you help.

Beddoes Products
United Kingdom
Almost 6 years using the app