Simprosys Google Shopping Feed , 6,022 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its exceptional customer support, intuitive interface, and diverse functionalities. It automates product feed updates, integrates with Google Merchant Center, Facebook, and Pinterest, and resolves feed setup issues. Merchants report increased traffic and sales, and value its clear tutorials. Suitable for both small and large stores, it stays updated with changes from Google, Bing, Facebook, and others.
Refine
-
By rating
The app works perfect and the support is incredible. I send an email to the support team and in less than a minute I get a complete answer and a link with more information. Best app to avoid headaches with Google Shopping Campaigns and Google Merchant Center.
Fantastic love it it works well easy to use very fast and reliable i have always had problems setting some apps up but this is is a great App, I would always go for this App if yo want a great easy feed for google
Esperienza negativa, dopo aver installato questo schifo ha distrutto il sistema di spedizione gestito in maniera automatica. Nonostante aggiunti manualmente rimane lo stesso errore. Lontani da questa app
Dear Merchant,
I am Milan Vaghela, Product Lead at Simprosys InfoMedia.
Thank you for sharing your feedback with us.
We want to assure you that our app does not interfere with your account-level shipping settings in Google Merchant Center. These settings have to be added manually by you in your Google Merchant Center. However, we understand that sometimes other apps or sales channels in your Shopify store may affect your shipping settings or product data feed attributes, which could lead to the issue you have experienced.
We sincerely apologize for any inconvenience or confusion this may have caused you. We value your business and we would love to have another opportunity to assist you with your Google Merchant Center account. Please contact us at support@simprosys.com and we will do our best to help you resolve any problem you may have.
Thank you for your patience and cooperation.
I'm just started using this app and had a lot of questions for the chat and email support. I have found them to be incredibly helpful and responsive. Seems to be a really good solution to a complicated need.
Support was great. I got my problem solve in less than 45mins and i can now enjoy my products being listed on the countries of my wish. Thanks Milan Vaghela it was great talking to you and helping us out.
I asked for help and Ashvin was my support. He showed me through what I needed to get sorted. Very happy with the result
I use this app (and the Microsoft Bing Version) to feed store/product data for shopping ads. Apps are easy to use and relatively inexpensive. Recently with a new store theme I noticed that product variants that had prices that varied across them were being flagged with price-mismatch errors that was resulting in Google disapproving most new product submissions for my ads. I contacted Symprosis to isolate the issue. Within 75 minutes, Symprosis contacted me with a diagnosis and supporting info showing the root cause that was in my Shopify store's theme code that was passing the incorrect data to their app. They suggested I have my code developer fix the issue or offered to do it for me if my developer was unavailable. I took them up on the offer to have them fix it. Within a few hours I received confirmation that they had taken care of MY ISSUE in MY STORE'S CODE. I can now verify that Google's product Crawl algorithms are getting the right data. Just excellent support all the way around to quickly identify the root cause of my issue as bad input coming from my app and then actually correcting the issue on my side that was corrupting my feed.
I have been using this for a year and it helped me to import my Shopify products to google merchant center in real-time. We can also manage google and Facebook ads thru this platform.
This software is great, the customer service is very professional,Solved many problems for us,will always use
So far my experience with them has been amazing. They exceeded my expectations. Thank you so much for the help so far!