Simprosys Google Shopping Feed , 5,153 reviews
App is not working fine
Microsoft conversion are not getting tracked properly. in revenue it is showing default value
App is not working fine
Microsoft conversion are not getting tracked properly. in revenue it is showing default value
I have been trying to contact support as I recently installed this add (7 days as of now) but my traffic has drastically dropped, forget about any sales. I would like to know if anything else I need to do to get this working, atleast traffic as of now. No one is contacting me tho.
I have 1 product in 1 collection but this app is syncing all my products no matter how many times I install and Uninstalled the App the settings never change.
Bom dia, Não recomendo esse App e muito ruim eles não da suporte mais pelo Chat, voce fica a deriva com eles são Péssimo !
Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve
very bad , their services is very bad. they can't help in live chat . If you have some variants of a products then their micro data will not work. fuck this app and services.
Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve
Hi,
We send 3 reminders to merchants. The first is 7 days, the second is 3 days prior to the expiration of the trial, and 3rd on the same day of trial. I request you to kindly search support@simprosys.com
You can refer to the email sent log > https://bit.ly/2X4AjW4 (for the email of 3 days prior)
Screenshot of another email of the same day https://bit.ly/3hdB2vk
I request you to kindly check your inbox.
We take another 7 days from the day your trial expires to suspend our services. So, there was another period of 7 days for you to activate the charge.
No response from support to help with good feed issues. I've sent several messages for help without any reply back.
This has been a useful app for us but as of the past months they've seem to have done some changes to it because we suddenly got google notices of large dropped inventory for every campaign. All sales dried up. The app is extremely buggy, and the more new changes they make, the more buggy it seems to get. Support will do nothing to improve on it. All they do is make excuses and waste hours on end with monologues and lecturing, while they really need assigned campaign support who can set the campaigns up FOR YOU, not waste time with the constant monologues. All settings have already been correctly setup in Shopify with categories, attributes, descriptions, quantities etc for each product, but these details end up feeding wrong into google all the time with nothing that is on Shopify showing up in the right place. This gets the listings rejected and your ads can therefore not be displayed. Since the simprosys app is regularly refreshing itself and refreshing content, this repeats itself again and again.... you can't keep manually correcting the same issues for hundreds of items that are created by their buggy app. You'd spend your entire work week, each week, doing this if they don't fix these bugs and admit to themselves their app is not working properly.