Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
8 février 2024

I had a problem with the app.
Got Chatting with a representative who was nice enough to educate me on what the requirements for the badge is.

Not what I wanted to hear, but they surely gave me the knowledge to overcome the problem.

www.bandierajewellers.com
Canada
Plus de 5 ans d’utilisation de l’application
16 mars 2024

I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful.

Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out.

What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support.

I highly recommend giving this app a try. Their support alone makes it worth it!

Buyngs
Grèce
25 jours d’utilisation de l’application
6 mars 2024

The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.

Garden Elements
États-Unis
3 mois d’utilisation de l’application
16 février 2024

The team at SMPS is so helpful and reliable! they were able to help me set up my code correctly since I think I was doing something wrong. They came in and handled the entire thing for me. I would recommend this app.

ShadyVEU
États-Unis
16 jours d’utilisation de l’application
12 janvier 2024

Am tech illiterate. Have emailed them 4-5 times since downloading this very straightforward app to ask (in hindsight) very straightforward questions. They responded quickly and kindly every single time. Great app and service. We recommend!!

EggCartons.Com
États-Unis
Plus de 2 ans d’utilisation de l’application
4 mars 2024

Always great service

Hollyberry Cosmetics UK
Royaume-Uni
Plus de 5 ans d’utilisation de l’application
6 février 2024

Firstly, it is great that this app is a "one time charge" and not a "subscription" app which so many other extensions unnecessarily use.

Next I would like to thank Saad for his great support in helping me setup. I had a problem where I was using Merchant Center Next, which does not support the current integration for Google Reviews, however there was a workaround. Saad basically did most of the work for me and within a few minutes Google Reviews was working on my store.

I can definitely recommend this to others in a similar situation to myself.

Bleep
Suède
Environ 12 heures d’utilisation de l’application
2 janvier 2024

I could not get it to work following the simple instructions. I tried everything. After reaching out to support they were able to fix the problem right away.

SINKO GAME
États-Unis
3 jours d’utilisation de l’application
29 décembre 2023

Very useful app and very helpful customer service. All around happy with the purchase

Flagman of America
États-Unis
18 jours d’utilisation de l’application
5 janvier 2024

Good support. Helped me with my questions about the setup

SmartphonesPLUS
États-Unis
16 jours d’utilisation de l’application