SMPS Google Customer Reviews

Perfect all the way saad was helpful highly recommended

I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful.

Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out.

What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support.

I highly recommend giving this app a try. Their support alone makes it worth it!

The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.

I had a problem with the app.
Got Chatting with a representative who was nice enough to educate me on what the requirements for the badge is.

Not what I wanted to hear, but they surely gave me the knowledge to overcome the problem.

Am tech illiterate. Have emailed them 4-5 times since downloading this very straightforward app to ask (in hindsight) very straightforward questions. They responded quickly and kindly every single time. Great app and service. We recommend!!

The team at SMPS is so helpful and reliable! they were able to help me set up my code correctly since I think I was doing something wrong. They came in and handled the entire thing for me. I would recommend this app.

Always great service

The app is brilliant, works as described. Also, the support and customer service is amazing, they help with the set up and guide step by step, including really useful details and I didn't expect. Especially, Milan is the great representative of the support team - very useful!

Code worked, their support text was useful in letting us know that email addresses associated with the store may not show the survey. We installed it outside Indian office hours, so never actually received support.

Had a wonderful experience working with Milan Vaghela. All of our questions and concerns were addressed 10/10 would recommend!