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I used it to help me connect to my Google business account. I was confused at first because I was trying to do everything on Google not realizing it was simplified for me here. Now everything is all set up!!
Easy to install and makes it easier to buy ads, aswell it makes it easier to add your products on google shop
I used this app to help my 68 style store reach more people. I'm hoping that it works. The set up was very easy. Thank you for that.
I appreciate the user friendliness of Google and Google Shopping. I would highly recommend Google Shopping.
I spend hours putting in custom product info and seconds later it kicks right back out again. I am incredibly frustrated! This is a waste of time and effort.
Hi there,
Nate here from Shopify. Thanks for sharing your feedback regarding your experience with the Google channel app. I'm sorry to hear that you're experiencing these issues, and we definitely want to make sure that these are resolved. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
App not working, customer support is pointless. The person that can help fix your suddenly pulled off product cannot be reached but will respond back within a week. However, you can talk as long as you want to a service representative that cannot help you but sympathizes with your frustration, so there is that.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. While Google fully enforces their own product policies and determines whether products meet requirements, we definitely want to make sure that you get the support you need regarding any issues that you're experiencing. I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
This just sucks I’ve been having trouble with google since last year Everytime I fix the problem Google suspends my shop
Hi there,
Brett here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm going to be sending you an email to open a direct line of communication and offer further support.
Brett | Shopify
I would give this 0 if possible. The old app was a little slow and you would occasionally get a server error but it worked! This doesn't. We have over 50,000 products in our store and so cannot even use this! Please sort this out Shopify!
Over the last 2 weeks 446 of our produts have been disapproved for the reason 'Product price does not match the price on your product landing page' We have not changed any pricing, and it is the same campaign which was working perfectly for us two weeks prior.
We have submitted the Google Site map again, contacted Google Ads support, Shopify support, but not been able to resolve the issue. It doesn't even indicate how to solve the issue.
Few weeks back we were ranking high on Google Shopping Listing Ads for several keywords, and now even though we have put in sufficient budget, our presence is reduced and products disapproved for no apparent reason. Please help immediately.
Thank you for taking the time to share this feedback. I'm sorry to hear about the issues you've been experiencing with your products. I can see that you currently have a ticket open with our Technical Support Team who have been continuing to monitor the situation. I've checked in with them and it looks like they've responded to your most recent email.
I know you've spent time speaking with our team, however I have reached out to you via email to see what we else we can look into together. I hope to speak with you soon! - Ryder, Shopify Support
does your app automatically set up google ads tracking for our site?
anyone can explain more? WE are suffering from this problem. hope your reply.