Google & YouTube , 7.843 reseñas

Calificación general
4,5
Recuentos por nivel de calificación
  • El 69% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
14 de marzo de 2020

This app helped me a lot and i like it because it's very useful and it shows you how to put up some ads and campaigns to show your shop.

Stress Less Corporation
España
26 días usando la aplicación
30 de julio de 2020

I've been using this app for years with my other businesses, so I came back when I started another one

pickupthemagic
Estados Unidos
26 días usando la aplicación
Fecha de modificación: 17 de enero de 2022

My Google Merchant is suspended because this app is not working correctly. Shopify says they are aware but can't do anything and Google says they are aware and can't do anything. So far 2 issues with this app: 1. If your default package in shipping settings has weight your account WILL get suspended for inaccurate shipping price as Shopify calculates shipping price based on item weight + package weight (which is the correct way) and google calculates purely based on item weight. To resolve this, this app needs to add default package weight to item weight and ONLY then submit weight to google. 2. If you have both taxable and non taxable items in your store it WILL get suspended for inaccurate tax information, because when product is checkmarked as not taxable google merchant won't calculate tax on shipping. To resolve this a sub attribute for the tax "tax_ship" needs to be implemented and a check mark added right next to product not taxable.

Medicinal Supplies
Estados Unidos
12 meses usando la aplicación
Google LLC respondió 17 de enero de 2022

Hi there,

William here from Shopify support. Thank you for taking the time to review our app and provide this valuable feedback. I see that you've already identified the current workaround to this issue and I'll be sure to pass the additional info you've included here on to our development team. I'll also reach out to you via email to discuss the options we have to get this working for you.

William | Shopify Support specialist

Fecha de modificación: 19 de noviembre de 2022

This app is garbage, Shopify blames Google, and Google blames Shopify. Just got an email from Google. This is regarding over 200 pending items for 7 business days. Here's what it says: Hi Scott, We do not support Shopify as we do not have access to it, which is why I cannot tell what is causing this issue in Shopify. Please contact their support, I hope they can figure this out and get your items approved as soon as possible. If you have additional questions about Google Ads or Google Merchant Center, please let me know by replying to my email. Sincerely,
Magda

thegrillebadgestore.com
Estados Unidos
12 meses usando la aplicación
Google LLC respondió 20 de noviembre de 2022

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Vance | Shopify Support

28 de junio de 2018

cant even use this in the UK EU.

Chromateq
Reino Unido
12 meses usando la aplicación
16 de marzo de 2021

not sure yet dont have enough data to say anything .................................................................................

TALK DRAMA TO ME
Estados Unidos
Casi 2 años usando la aplicación
Google LLC respondió 19 de marzo de 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

3 de junio de 2020

This was very easy to follow and set up. I didn't have any problems at all. I am looking forward to seeing the results.

Kami‘s Krafts
Estados Unidos
26 días usando la aplicación
14 de diciembre de 2018

I wish I could give this app less than a 1 star. You cannot use this app and use Google Shopping Express. It over writes the shipping settings to 1-99 days!!! All Shopify would do is fill out a "frustration report." That just makes the matter worse.

Snap Supply
Estados Unidos
12 meses usando la aplicación
28 de enero de 2023

Tengo problemas permanentes para sincronizarlo con la tienda. He ido incorporando categorías de los listados de productos google, he ido haciendo mejoras, pero siempre terminan dando un error a los productos.

Mara Regalos
España
11 meses usando la aplicación
23 de marzo de 2022

This stopped working correctly. No longer connects to the Merchant account with a Verified domain if you have an advanced Merchant account. Feeds go to the wrong account. Creating a merchant account creates a new ID as a top-level account and you can't delete them from the Google merchant admin panel, even when logged in as an admin.

POR-15
Estados Unidos
11 meses usando la aplicación
Google LLC respondió 25 de marzo de 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. I'm sorry to hear about the challenges that you have run into while getting the Google channel set up. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify