Reseñas (8.127)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
3 de octubre de 2018

After using the old shopping feed for some time we moved to the "new" version. We immediately saw a huge dive in sales. I gave the app about 3 months and was only able to recover a portion of where we were at before switching. The main problem is the lack of control with the new "Smart" shopping campaign this app forces you into; no negative keywords, no control on where the ads are placed, ect.

Looking for a different app or will just have to manually feed then info in until shopify fixes the problems. Big waste of money here.

Dice Dungeons
Estados Unidos
Alrededor de 1 año usando la aplicación
10 de mayo de 2023

I have connected my store to google channel and no the sales are increased. its easy to install and mange.

Aayiliyaa
Reino Unido
27 días usando la aplicación
Fecha de modificación: 11 de junio de 2020

great app but , it takes long time approving the adds.I think google can provide more creative advertising method. need to be more easier in creating a campaign.

SisBrothers
Arabia Saudí
Alrededor de 1 año usando la aplicación
6 de julio de 2020

it was easy and simple, hope no problems popup later..
it was like 9 clicks total and you want me to write minimum 100 chars??
this survey is the hardest part so far

BIOTOP WORLD
Estados Unidos
27 días usando la aplicación
4 de enero de 2022

App is great and easy, but we are having problems to synchronize BARCODE information with Google GTIN. We've created all the products with the barcode but in merchant center this information is missing... I've sent you a message but nobody answer me.
Could you help us? Regards.

Esports Parra
España
Alrededor de 1 año usando la aplicación
Google LLC respondió 5 de enero de 2022

Hey there,

Brett here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. I'm sorry to here you were having trouble with your barcodes not syncing to Google - I'm going to look into this and follow up with you shortly by email.

27 de marzo de 2021

easy steps to follow, was able to set up within 20 mins and did not find much hassle in setting up. :)

luxbijouxsg
Singapur
27 días usando la aplicación
Fecha de modificación: 29 de abril de 2022

HORRIBLE!! The customer service on this app is terrible. I received 20 plus messages. Store connected, store suspended, store connected again, someone claimed your URL (it was ME)... Just horrible. Shopify needs to get with Google to correct this. I have been dealing with this for two weeks. Every SINGLE day I get a different message from them. Accepted...Suspended...Misrepresentation...claim website. The cycle continues. Shopify just tells you to contact Google. This is an APP issue

Pear Tree Hill
Estados Unidos
Alrededor de 1 año usando la aplicación
Google LLC respondió 28 de abril de 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Thomas | Shopify

12 de febrero de 2023

Application pas au top, elle crée des conflits entre les produits shopify et votre compte marchant center ensuite votre compte est suspendue.
Une Grosse MISE à jour EST REQUISE POUR CETTE APPLICATION…

MODACHIC
Francia
Alrededor de 2 años usando la aplicación
13 de agosto de 2019

I will say it does its job of submitting products to google merchant centre.... however, that is as far as I can say as for how good the app is.

Easy to filter through google shopping fields? No. One at a time or not at all.
Easy to find your products based on the google shopping ID? No.
Download a .csv or excel file of the google shopping feed, and reimport to update the google shopping fields? No.

These are all simple, and obvious tasks, and without the ability to carry these out it is extremely difficult for high-number-of-products stores like ours!

MSG Bike Gear
Reino Unido
Alrededor de 1 año usando la aplicación
Google LLC respondió 21 de agosto de 2019

Thank you for sharing this feedback with us! We appreciate hearing about how we could work to improve the options in apps like Google Shopping.

I'd like to take this to our development team, as well as chat further to discuss any other details you have to share about your experience. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

10 de noviembre de 2022

Google really makes it difficult to post items on their platform. I have spent countless hours trying to figure out why NONE of my merchandise is approved to list on their platform. I have specifically asked them hat needs to be done, no one has an answer they just keep sending me the same messages over and over with no assistance or instructions even AFTER I emailed them asking for help. This is a joke!!! They are either suspending my account or not approving anything I upload. I hate it!!!

kenyaskustoms
Estados Unidos
Alrededor de 1 año usando la aplicación
Google LLC respondió 15 de noviembre de 2022

Hi there,

Thank you for your feedback about the Google channel. My name is William with Shopify support and I'll reach out to you directly to review your account and see what we can do to assist you in getting these products approved by Google. Please watch out for my upcoming email.

William | Marketplaces Support Specialist
Shopify