Reseñas (8.243)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 70% de las calificaciones son de 5 estrellas
  • El 12% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 13% de las calificaciones son de 1 estrellas
31 de mayo de 2019

Did not load any of my products never worked for me. It sat there doing nothing at all. Deleted this app.

Plants in a box
Australia
8 meses usando la aplicación
Google LLC respondió 31 de mayo de 2019

Thank you for sharing this feedback! All products available on your online store will be synced to the Google Shopping app. Typically, Google can take up to 10 business days to review and approve these products. That said, I’ve followed up with you via email so we can take a closer look at this issue. I hope to hear back from you soon! - Lauren, Shopify Support

8 de febrero de 2019

This application has been the most frustrating experience I've ever had. You're much better off with a manual feed. Products take 15+ days to approve, the interface is terrible, not very compatible with merchant center (products show pending in shopify but not in merchant center) and the best part is that neither google or shopify have any insight on how to resolve any errors that come up. After two months of trying, I deleted this app. Save yourself the time and don't use this.

Devine Express
Estados Unidos
8 meses usando la aplicación
Google LLC respondió 6 de junio de 2019

Thanks for taking the time to share this feedback about the Google Shopping app! I apologize for the frustration the app caused you. Our development team is constantly working at improving the app and they have made updates since you last left this review.

I followed up with you via email to see if there was anything we can look into for you and document feedback for our development team. I look forward to hearing back from you!

- Alex, Shopify Support

Fecha de modificación: 1 de enero de 2021

I like this app because it help me to create my shopify. it is very good application, I will tell other people.

Tropical Bodycare
Canadá
17 días usando la aplicación
21 de enero de 2020

very helpful. Thank you for all the support.
Still working out details but getting there with all the help from everyone.

Kaori Fitness
Estados Unidos
17 días usando la aplicación
14 de abril de 2021

I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google

East of Eden Designs
Estados Unidos
Alrededor de 1 año usando la aplicación
Fecha de modificación: 29 de abril de 2021

i use this app to generate more sales and get more people to come to my webshop and buys my products

ebraconfy
Bélgica
8 meses usando la aplicación
24 de febrero de 2021

I have had this app since August with no problems. Now I receive a message stating "Your account violated the circumventing system policy," and "We've detected suspicious payments in your account." I have not touched anything since setting up the account and received these messages. When I reach out to them, the explanations are extremely vague. I ended up deleting all merchandise, reentering my credit card information, making sure I do not have multiple ad accounts, and still cannot use Google Ads. The merchandise is not showing up in this app like it is supposed to. I really do not see how I benefit from the app and I see no purpose in having it. Not sure if this is a Shopify issue or a Google issue, in terms on how they connect. I just know I have no issues with using Facebook for virtually the same thing. I know I am not the biggest business, but Google needs to make things a little more user friendly.

PHAEVERS
Estados Unidos
8 meses usando la aplicación
Google LLC respondió 26 de febrero de 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and truly appreciated. I'm sorry to hear of the struggles you are facing with the Ads account suspension. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

Fecha de modificación: 19 de diciembre de 2019

Cool. Works very nice to me. It didn´t worket in the first time, but I re-installed it and now all my products is on.

Sake Store
Brasil
8 meses usando la aplicación
31 de enero de 2022

Hi Shopify, There seems to be a problem where if dont have a custom product and you dont input the MPN, the App will not send the Barcode/GTIN over to Google.
This problems seems to have been here for a month or two now. If you input the Barcode/GTIN into the MPN and not Ticking the custom product, Google Merchant Center will then get the GTIN.
This is just not a reliable fix if you work with +5.000 products, and you get edit this is bulk. You have to edit in manually pr. product which is not worth the time compared to downloading, buying and paying for another app.

Noa Noa DK
Dinamarca
8 meses usando la aplicación
Google LLC respondió 2 de febrero de 2022

Hi there,My name is Ashley from Shopify support.

Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

Fecha de modificación: 16 de octubre de 2022

First off, look at all the 1-star reviews! I"ve had so many issues getting this set up both with Shopify and with Google technical support. Setup was complicated and support on both sides was slow to respond (1+ days for a simple question). There is no phone number to call to talk to anyone. Every time I updated settings as recommended by both Shopify and Google support, something else would break. Error messages and support pages are hard to understand. I highly DO NOT RECOMMEND setting this up - it was a complete waste of time as I've poured about 4 weeks worth of time trying to get this to work.

Tonic Mercantile
Estados Unidos
8 meses usando la aplicación
Google LLC respondió 19 de octubre de 2022

Hi there,

Ashley here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Ashley | Shopify