Reseñas (9.104)
- El 72% de las calificaciones son de 5 estrellas
- El 12% de las calificaciones son de 4 estrellas
- El 3% de las calificaciones son de 3 estrellas
- El 2% de las calificaciones son de 2 estrellas
- El 12% de las calificaciones son de 1 estrellas
Refinar
-
Por calificación
With help from a Google chat with Lester, we were successful in getting our products on Google. Thanks.
Not good at all. Some people's stores will have products that this app will work fine on but for many this is useless. So many errors with no help to solve. Shopify help is useless with this app. The Shopify Academy training makes you think that this app just works and you get the desired result. Not true. A super-lazy effort on this app, on training in the academy and on support. Trying this Google Shopping App just wasted my valuable time trying to understand it and to make it work. I've uninstalled it and gotten Google Shopping Feed. Works much better and has software that fixes all the errors. Just check their support for how to use that software. Their support people know everything and will answer your email in less than an hour.
Thank you for taking the time to write your review and leave your feedback, and I'm sorry to hear that you've had this experience with the Google Shopping app. Merchants do sometimes run into problems during set up and I apologize if you felt that you did not get the necessary support from us during this time. I'm glad to hear that you've found another app that works for you and thank you again for providing this feedback to us. -Victor, Shopify Support
Shopify is forcing us to use this app when the 'unsupported' version met our needs. After being forced to delete the old version and upload the new version, I now have to wait 10 days for my products to be approved. Is Shopify going to foot the bill for lost sales?
Thanks for taking the time to share this feedback about the Google Shopping app! The approval time for products is outlined by Google since they are doing the review. If there are products stuck in pending beyond this timeframe, Shopify Support can take a look for you!
I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
fast and easy, hopefully usage will be same easy . thank you ..............................................................
Thanks I used this app to improve my marketing . Thanks . I really find it useful simple and fast settled.
Excelente, me inicie en shopify con un curso pero si se da el tiempo puede ser un socio en tu negocio.
I was somewhat hesitant about using the app but decided to give it a try and it was much easier to set up than I anticipated. Hopefully I can now accumulate more traffic to my store.
There were so many errors with my product feed that my Merchant Center account was immediately suspended. Suspended! This app really is as bad as the other 1-star reviews, I'm so shocked it was created by Shopify.
The app pulled data from all of the wrong fields and there is absolutely no way to check why or how that happened. Not to mention, if you do make a mistake on your own data entry there's no way to resend the feed once you make corrections - especially not if your account's been suspended! There's like no functionality or action buttons in the app. Just a connection that you have to trust is working.
It didn't pull the SEO data as requested, but instead sent the super long descriptions on my website that had html coding, etc. Really weird.
So, I found myself waiting for Shopify's tech team to research the errors while also waiting for Google to respond to my request for reinstatement - but in reality I had no improvements or answers for Google in order to explain why my product feed was so poorly done!
Thank you for taking the time to leave your review and for the context you have provided on the problems that you've had. I'm sorry to hear that you had this experience with the Google Shopping app and can appreciate the frustration you must've felt with your account being suspended as a result.
You mentioned that you had been in touch with our technical team and I hope that they have been able to help in some way with this problem. I will be sending you an email shortly to touch base and see where you're at with the situation. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
Love the idea of adding another sales channel to my shopify webstore. However, as many here have stated, I could not get the app to sync properly to my website. It gives me an error message and the Google folks weren't a lot of help either. Told me it's a shopify issue. Can't get through to shopify on the phone. I have worked on this for several hours and I'm done! Deleting the app. Should have review the 1.4 stars first..... My bad!
good service thank you for the informative tutorial. will continue to use the service as long as store is open