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I used the App to help me with the Merchants Search synchronization. Its a bit challenging because you have to wait hours or a couple of days for the approval but I hope it works.
I've been trying to link this channel to my Shopify account for six months. Support from Google is poor. I don't get responses when I email. It's difficult to navigate all of the requirements. I eventually hired a third party to try and navigate the maze for me, but even they had trouble. I understand that the online market is saturated since Covid; however, treating potential business partners this way is unprofessional. I use Google in my personal life and this lack of support has also altered the way that I feel as a customer.
Hey there,
Brett here from Shopify. Thanks for sharing your feedback in regards to the Google channel app. We'd like to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and assist wherever I can.
Brett | Shopify Support
The App works as far as we can see- the main issue is with B2B as Shopify do not support B2B's showing prices ex vat.
So there is a solution using Merchant centre rules.
You will need to create a Rule in the Google Merchant centre.
Sign into Google Merchant Centre and go to Products then Feeds and click on your feed name. At the top select Rules. Click on Create Rule and search for Price within the pop-up box and select it. Price not Sale price
On the Edit Rule screen click on Conditions under Edit source. Type Price and then select the value for your Price under the Feed Attributes heading at the bottom.
From the contains drop down select is greater than and then add 0 in the Type Click on the Set to box below and select your Feed- with Shopify this is an API.
The next step is add a price modification and so click Add Modification. Select Advanced operators (4th box with dots) and then Calculate. From the Arithmetic operator drop drown choose Multiply By x and enter 1.2 and click on the value in the Applied Value box.
Once you have done this select Save as Draft and then click Test Changes
This takes between 10-20 minutes- when done Test it and you are happy with new Feed-so prices increase by 20% and all good click apply.
Changes take 2 hours plus to take effect in Merchant centre-they state.
Products are not syncing correctly with Shopify products. I have to update both lists. When I update products on google shop products it won't save.
Google Shopping is an excellent guide to meet the requirements and nurture our website. Our clients can find more options.
It was easy to add and understanding.
Wish I didn't have to go through the different options of what I wanted to add or pay for. There should be simpler way to create the different channels that I could use to promote or market my store. Persons like myself that are new to shopify might have a difficult time making the right decision as to what is best for their store.
I like it a lot it’s free and fun and I’m slowly getting the hang of it. Looking forward to seeing some sales
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you for leaving this review.
I'm going to shoot you an e-mail and see if there is anymore feedback you'd like to provide! Keep an eye out for the message.
Talk soon,
Jonathan E. | Shopify Support Guru
Absolutely useless if you have PRODUCT VARIANTS. This app ignores them totally. Very disappointing!!
I used this app to help me with my business and learn more of its products.. you should try it for your xxxxxx
I'm excited to see what this app can do for my business. So far, I like how seamless the connections are..