Google & YouTube , 7 595 arvostelua
Tarkenna
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Luokituksen mukaan
The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.
Hi there,
Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication.
Brett | Shopify Support Specialist
I can only assume the issue comes from here:
gtag (Google Tag Manager) is the biggest third party offender in terms of blocking execution (taking about half a second) as reported by PageSpeed.
I downloaded the theme to be sure and there's no reference in code.
We have no Custom Pixels.
We only set it up through the "Google & Youtube" Sales Channel.
Until a few days ago, if you went to "Manage products" from the Google App on Shopify you were able to manage Google Merchant fields such as custom label, Google category, etc. Now it doesn't seem to work anymore, I go to Manage Products on Google and doesn't work.
What happened?
Hello there and thanks for the feedback! We can confirm this issue should now be resolved. If this is still persisting for you, please contact our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
Sorry for the inconvenience and thank you again for reporting this.
I just spent 2 days fixing my listings for Google. One item was the identifier existing. Since I have vintage items it was a very confusing 2 days! You cannot find it anywhere in the directions for both Shopify or Google! Also I have a couple of vintage dolls and a vintage Evenflo baby bottle that is being reviewed for sexual and inappropriate listing!
I wish these apps were for user friendly for those of us that are not programmers.
Hello and thank you for leaving such detailed feedback. We are sorry that you found it challenging to sort out the listing of your vintage items but in looking at your account it looks like you're now all squared away. We really appreciate this valuable feedback and will be sure to share it with our teams that manage the help center as well as our product teams - we are always looking to improve the experience. Thank you again.
Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in the single API product feed, so there can only be one ad campaign. Unable to focus a campaign on an individual product line.
Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article which I think you may find helpful: https://support.google.com/merchants/answer/13421604?hl=en&ref_topic=13402337&sjid=7014633861525849605-NA
My products don't show in google as Google are blocking them. There is no help either to help you fix what the issue is. You don't get a straight answer from anyone as to what exactly the issue is which is causing your products to be suspended from the platform.
Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?
UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Het lukte mij in het begin niet zo goed om deze te koppelen. Echter blijven zoeken en de extra hulp op shopify hielpen mij enorm.
Nu alles gekoppeld is, hoop ik iets hoger te scoren op Google.
Thanks Google
It started as a pain, but once I figured it out and got it functioning, it wasn't so bad.
for now, I will give it 3 stars for optimization and understanding.