Avis (9 518)
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Just starting my business and want to use this app to make more sales.
Hey there!
Amy here from Shopify, thanks for leaving us a review! I would love to hear how things are going and see if you have any questions about Google Shopping. I'm going to send you an email to open up that communication!
Amy l Shopify
I do not really understand what I am doing here. I just want to use Shopify as my new homepage and sales store.
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I understand the struggles you are currently running into which is normal with any new platform. I will follow up with you in an email to open up the lines of communication to hopefully guide you to where you need to be.
Kevin | Shopify
It's often quite complicated to fix the reasons for why my products weren't added to the Google Shopping channel. For instance, I have my shipping rates set by an app on Shopify but Google Shopping does not pick up those rates and considers my products ineligible. Apart from that, it's a great app.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. I am sorry to hear of the troubles you were facing with set up. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
I used this app to extend my audience. Google enlarges the number of people who see my product. I had a great deal of trouble getting Google to certify my address. I finally put my mothers address in and Google immediately certified it. Since that everything has gone smoothly.
Hey there,
John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us.
I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
John l Shopify
I am trying to set it up, but it is asking for a review therefore i need to write this to try and install the app.
Hey there! Nick here from Shopify Support. Thank you so much for taking the time to leave us a review. I am not sure which stage you're at setting up the app, but I will take some time to look at your account and follow up with you via email.
Nick - Shopify Support
just started, need app to help me in ads campaign and boost my website and sell more . appreciate your offer
Hi there, thanks for leaving your review! My name is Jonathan and I'm a member of Shopify's support team. We really appreciate hearing from our merchants!
I'm going to shoot you an e-mail with some helpful information about setting up Smart Shopping campaigns and how to optimize your store to see more traffic. Look out for that message!
Jonathan E. | Shopify Support Guru
Easy to install, can’t make much comments as I’ve only just downloaded it. Will comment again within a few weeks.
Hi there, I'm Jonathan and I'm a member of Shopify's support team!
Thanks for downloading the app, it's a great way to market your business. I'm going to follow up with you and see if you need any help setting it up! Look out for that message.
Talk soon,
Jonathan E. | Shopify Support Guru
Takes some time getting the product errors worked out but it is a good app
Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!
Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?
UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
I don't have any reviews yet. when I see the results I will comeback to write my review, but I heard good things about Google
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. I hope you enjoy using the channel on your shop! If you ever need any support with setting up or optimizing your products with Google, you can always click the "Get Support" button found in the top right hand corner of channel.
For now, I'm going to follow up with you in an email, to open up the lines of communication here. That way I can see if I can help you any further with getting the channel set up and working on your store.
Best,
Charlotte | Shopify