Avis (8 257)

Note globale
4,5
Nombre d’avis par note
  • 70 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
12 octobre 2021

I am very very unhappy. This app had a bug of which they did not inform their clients about and all my products expired off Google (after running smoothly for years). That led to my Google Business account being unverified and disappearing off Google and now the only way I can get verified is by postcard (22 days waiting period, if it ever arrives) I have lost SOOOO much money and my Google rankings that I worked so hard on are all gone. I have send support requests and no one from this app even bothered to get back to me. I would not recommend this app as their clients are not important to them. They killed my Business.

Kwaitokoeksister
Afrique du Sud
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 14 octobre 2021

Hi there,
William here from Shopify, we're sorry that you haven't received the level of support you were expecting and we're definitely interested to hear more about what happened with your account. Since this has information specific to your accounts I will reach out over email to discuss further, please look out for that email and we'll bring any feedback to the developers to investigate.
William | Shopify Support Specialist

6 avril 2020

I used this app to help me with my shop online , it is easier for me and very helpful. I advise Shopify to everyone

EPL Foods
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
6 février 2021

It was easy and very self explanatory for me to follow. I recommend it for people who has small businesses that need help with any apps.

Amour La Vie Boutique
États-Unis
Plus de 2 ans d’utilisation de l’application
25 octobre 2020

pretty easy set up. fumbled around a little but it pretty much set itself up. I have no tech experience so this was great

Moroccan Beauty Rituals™
États-Unis
Plus de 2 ans d’utilisation de l’application
8 mars 2021

Easy to use on PC. Took some time to figure out but is very user friendly once you get the basics.....

Stardust & Moonstone
États-Unis
Plus de 2 ans d’utilisation de l’application
22 avril 2023

The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.

EMIER
Australie
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 25 avril 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication.

Brett | Shopify Support Specialist

14 février 2023

Does not load product information correctly. Must add barcode and brand to google even though I have entered the UPC for a licensed product.

Brave Gaming
États-Unis
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 16 février 2023

Hi there,

Thank you for taking the time leave a review - all GTIN and UPC data added to the barcode field will only sync when the Custom Product field has been set to "False". Meanwhile brand can be synced via the Vendor field found on the product page. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

Modifié le 11 novembre 2022

UPDATE: Shopify contacted me with a fix. Not sure if it will work. Before this I worked out another method by adding a supplemental feed to Google Merchant Center but working out the mapping of the Shopify Google Merchant Code (which is random and doesn't contain you SKU) to my SKUS and therefore GTINS took a lot of work. SHOPIFY - could you not default the Custom Field 0 to be SKU or some easily traceable identifier in Merchant centre other than product title? This is broken. It doesn't upload GTINS. The feed works in part, but you have to realise that the product listings aren't complete. All my GTINS are input yet this app doesn't feed them to Google so Google flags and demotes the listing as incomplete. I am having to work on a manual workaround rather than buy yet another addon app. Shopify developed apps need to work and to integrate properly with Google, or don't make them available and mislead people they do their job. It is frustrating that Shopify don't make the effort to fix this well known bug.

SIMPLY DRAWER LINERS
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 9 novembre 2022

Hi there,

Brett here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm going to be sending you an email to open a direct line of communication and offer further support.

Brett | Shopify

Modifié le 19 janvier 2019

Biggest gripe is that you can not exclude variants from the feed. Other than that I guess it is ok, but nothing special.

Southern Drinking Club
États-Unis
Plus de 2 ans d’utilisation de l’application
14 juin 2023

Cada vez se encuentran innovando y desarrollando herramientas para entregar un buen servicio. Es fácil de entender y las guias para poder configurar todo son super claras.

Mercado Pro Chile
Chili
Plus de 2 ans d’utilisation de l’application