Avis (3 926)

Note globale
4,5
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
15 mars 2021

Really good. I am looking forward to seeing continued rising traffic on my site. Google has made the set up process very simple and easy.

My Photo Art
États-Unis
2 mois d’utilisation de l’application
3 octobre 2020

Seamless process. Its very easy to add google channel to your store. All you need to do is to go and open a Google Merchant Account and select Shopify. Thats it.

loveluckfoods
Inde
2 mois d’utilisation de l’application
23 mai 2022

Broken after Google changed Merchant Centre data feed specification... https://support.google.com/merchants/answer/11905642?hl=en-GB In particular Shopify not delivering country sub-attribute... Provide delivery country sub-attribute: When providing the delivery [shipping] attribute, you now need to provide the country [country] sub-attribute to ensure that delivery prices are accurate. Item-level warnings ('Missing sub-attribute [country (sub-attribute of [shipping])]') have already been issued in the Diagnostics page to help merchants identify affected products and will move to errors starting today. This has resulted in none of our products being listed. Shopify please update ASAP

VisualTimmy
États-Unis
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 24 mai 2022

Hey there,

Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your data feed. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Chris | Shopify

4 septembre 2023

It's excellent, so simple and straightforward all the way to setting it up!

Austrige
Canada
2 mois d’utilisation de l’application
1 septembre 2022

Integration does not work. I've had a Google Ads account for years now that's connected to our Google Merchant Center (also connection issues with this), but it doesn't seem to want to pull that information into Shopify. The only option I have is to create a new Google Ads account... why? I go into Google Account and everything on my end is linked, verified, and claimed. What is this app even for? Nothing works.

Yellowbird Foods
États-Unis
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 6 septembre 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. At the moment, the Google channel can be used to run Google ads, from directly within your Shopify admin. Any ads launched and ran from within your Google Ads account, will not sync to the Shopify admin. In this case, I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

9 octobre 2022

For some reason now, all my products are said to be "no longer published to Google." I did not have a problem before. All my products are manufactured and have all the proper fields filled out. There's definitely something wrong here. Hopefully Shopify can contact Google to let them know. I've tried redoing the products again and filling all the fields Google says is missing, but to no avail.

a yellow giraffe
États-Unis
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 16 octobre 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

Modifié le 26 septembre 2020

I saw an alert that my google merchant account did not meet their requirements, so I followed the instructions to correct the error. I entered a few clicks and answered a few questions, and completed the requirements. It was super easy. Thanks!

BoomHer Mind Power
États-Unis
2 mois d’utilisation de l’application
19 janvier 2024

parfait

les pépites d'lb
France
2 mois d’utilisation de l’application
20 septembre 2023

Absoute nightmare! Neither google or shopify are able to help with this 3rd party app. The feeds don't function properly and nobody knows how to diagnise the issues

Fixaball Ltd. Fixings and Fasteners UK
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 21 septembre 2023

Hello and thank you for taking the time to leave the review and feedback. I did check in on your account and support cases and it looks like as of today the majority of your items are now showing across all destinations. I have noted your feedback on your support experience and will be sure to share it with the relevant teams.

Thank you,

Google Support

22 juin 2022

So for 18 month this app performed really well. impressions were decent and conversions were running at good levels. but then we dropped from average 80k impressions a month to 4k a month and the last 10 days zero. Cant get hold of google to resolve. It wont let me delete the campaign so I cant start a new one. you cant pause it and start a new one. all become a pointless exercise and waste of time.

The Outside Lighting Specialist Ltd
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Google LLC a répondu 22 juin 2022

Hello there,

Chris here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Chris | Shopify Marketplace Specialist