Avis (9 519)
Affiner
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This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me
Hey there! Thanks for leaving us a review.
My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!
If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
Takes some time getting the product errors worked out but it is a good app
Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!
Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?
UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
App is good way to get started but if you are a more advanced ppc user it is frustrating as you cannot optimize your campaign within Google Adwords. You have no way to see what terms are converting, optimize bids, ad negative keywords etc. Great for getting your feet wet but not good if you want any control over your campaign.
Thank you for taking the time to share this feedback with us for the Google Shopping app! You are correct that the Google Shopping app is great for creating Smart Campaigns but with more specific requirements, you will need to operate within your Google Merchant Center for some features as this is required from Google.
Our team works hard to improve our app functionality and even if it's something you want added that is not currently available in the app, we would like to hear about it. This way we can improve the app for you and other merchants! I’ve reached out to you via email, and look forward to hearing from you soon.
- Alex, Shopify Support
Does not work easily with Shopify Buy Buttons! :/ (you have to have a Shopify hosted store). I would hope that Shopify would support their own Buy Buttons for something as useful as Google Shopping ads. WORKAROUND: I enabled a Shopify Store, then I put a redirect script in the theme and matched all product urls on my wordpress site. Now Google is enabled and all traffic is redirected to my site.
I tried to use it but I am not yet sure of the ramifications of it yet. I expect to benefit from using it as it is often googles priority that it does.As a matter of fact I find it hard to set up, hard to keep up with the policy violations that I need be a professional with special qualification to use it .useless
Only cant see products in merchant center. I don't know why I can't see my products, but I think it will be fine soon.
Thank you for sharing this review!
After first installing the app, Google will need to review and approve your products, which can take between 3-10 days. You may just be seeing a delay due to the initial set up completing.
That being said, I’ve followed up with you via email in case you needed any further assistance with the Google Shopping app! -Lizzy, Shopify Support
The App works as far as we can see- the main issue is with B2B as Shopify do not support B2B's showing prices ex vat.
So there is a solution using Merchant centre rules.
You will need to create a Rule in the Google Merchant centre.
Sign into Google Merchant Centre and go to Products then Feeds and click on your feed name. At the top select Rules. Click on Create Rule and search for Price within the pop-up box and select it. Price not Sale price
On the Edit Rule screen click on Conditions under Edit source. Type Price and then select the value for your Price under the Feed Attributes heading at the bottom.
From the contains drop down select is greater than and then add 0 in the Type Click on the Set to box below and select your Feed- with Shopify this is an API.
The next step is add a price modification and so click Add Modification. Select Advanced operators (4th box with dots) and then Calculate. From the Arithmetic operator drop drown choose Multiply By x and enter 1.2 and click on the value in the Applied Value box.
Once you have done this select Save as Draft and then click Test Changes
This takes between 10-20 minutes- when done Test it and you are happy with new Feed-so prices increase by 20% and all good click apply.
Changes take 2 hours plus to take effect in Merchant centre-they state.
They hid my products for a week thinking that i was doing something wrong then i had to send another request which took 3 days to fix. But at least everything is fine now..
Thanks for leaving a review and glad to hear you are up and running! Sometimes, in an effort to ensure we are protecting consumers and merchants, our policies can overflag. We do offer ways to appeal if you think we misapplied a policy to your account. Sounds like that process worked for you.
We will share your feedback with the team. Thanks again.
I like it a lot it’s free and fun and I’m slowly getting the hang of it. Looking forward to seeing some sales
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you for leaving this review.
I'm going to shoot you an e-mail and see if there is anymore feedback you'd like to provide! Keep an eye out for the message.
Talk soon,
Jonathan E. | Shopify Support Guru