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Suddenly its deleted my product catalog can't find out how or why and the support is none existent, they're happy to take my money but not helpful at all
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
i used this app to make selles and its verry usefull thanks meublemtl a montreal meuble a montreal meuble bas prix montreal
Lot of issues with the feed, lack of support. I recommend not to use non shopify app if you can avoid it
Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you for your feedback!
I'm sorry to hear that you've been struggling with the sync between Google and Shopify and that our support team hasn't been able to resolve this problem. I'm going to take a look at your store for you and determine if I can locate the issue!
I will follow up with an e-mail to offer some more support once I investigate the situation! Look out for that message.
We'll chat soon,
Jonathan E. | Shopify Support Guru
Still trying to figure it out. I previously placed Google Ads directly with Google, which also was quite complicated and hard to stop ads. I am correcting everything that they ask of me, but I have to constantly wait for the updates.
Thank you for reaching out with this feedback on the Google Shopping app. I understand that waiting for updates can cause delays, and I'm sorry for the inconvenience with this. Google individually reviews each product on their end once it's edited, so this process can take some extra time.
However, I would really like to speak with you in more detail about your experience to get a better idea of the issues you're running into and how we can help further. I'm going to reach out to you via email so that we can discuss this. Looking forward to hearing back from you! - Rae, Shopify Support
It was very simple to use and much easier than managing these things directly through google which has many settings that are easy to miss
muy bueno me ayuda mucho para publicar y tener presencia en uno de los buscadores mas usado. MUCHAS GRACIAS
This was SO easy to do! I absolutely love google and the shopify platform is so user friendly if you take the time to explore.
I just discovered this app and its a great way to market your products on google search. I like it so far. Thanks
Relativamente simples, porém muitos erros que retornam, não são claros e um tanto genéricos. Não diz onde está o erro, meio que você tem que adivinhar e encontrar por si os problemas que ocorrem lá no MERCHANT CENTER, e os sistema não diz que é lá. O Google precisa melhorar a comunicação, que já foi pior, mas continua muito ruim. Seria melhor dizer o problema, onde é que está, e como concertar. Evitaria o suporte, que não veio, chegou depois de eu ter adivinhado onde estava. Eu me batendo e achando que seria falta de informações lá no Shopify, mas estava no MERCHANT CENTER, que era uma coisa simples.
Olá e obrigado por reservar um tempo para deixar comentários detalhados. Planejamos lançar melhorias em um futuro próximo que devem resolver suas preocupações sobre os erros de produto não serem claros e também sobre não ser possível corrigi-los facilmente no aplicativo. Fique atento para estes lançamentos nos próximos meses! Como todos os comentários que recebemos, compartilharemos o feedback com as equipes de produto relevantes, pois estamos sempre buscando melhorar nosso aplicativo e nossa experiência de suporte. Obrigado novamente!
Pretty straightforward and easy to use. Didn't take long to set up at all & definitely worth adding your business to Google.