Avis (9 520)

Note globale
4,6
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
10 avril 2019

Many places are not perfect and need to be optimized again. Many places are not perfect and need to be optimized again. Many of the structural attributes required by the customer's merchant center have not been added, and batch editing operations are not convenient.

Edragonmall.com
Émirats arabes unis
7 mois d’utilisation de l’application
7 mai 2020

I completed the job but still not sure how to use the Google shop. I would've loved for a more thorough learning tutorial

ELITE STYLES CO.
États-Unis
7 mois d’utilisation de l’application
Google LLC a répondu 21 mai 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you so much for leaving us a review. We really appreciate hearing from our merchants!

We have a ton of really fantastic learning tools to help you better understand the Google Shopping App! I'm going to follow up with you via e-mail and include a few different tools you can utilize. Look out for that message!

Talk soon,

Jonathan E. | Shopify Support Guru

Modifié le 8 avril 2021

very good app for connecting to google services very easy to use. it would be better if the area where you edit google meta fields had the option to filter by tags or collections. also is it possible to edit google fields for variant products? at the moment i use supplemental sheets directly in google merchant to add this info

B Couture
Royaume-Uni
7 mois d’utilisation de l’application
9 février 2024

I can only assume the issue comes from here:
gtag (Google Tag Manager) is the biggest third party offender in terms of blocking execution (taking about half a second) as reported by PageSpeed.
I downloaded the theme to be sure and there's no reference in code.
We have no Custom Pixels.
We only set it up through the "Google & Youtube" Sales Channel.

Beslogic
Canada
7 mois d’utilisation de l’application
28 octobre 2020

I used this app to help me reach shoppers. I like this app because it is easy to use. I would not recommend this app to others because it is too invasive.

fractiouscats
États-Unis
7 mois d’utilisation de l’application
Google LLC a répondu 30 octobre 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

3 décembre 2019

A bit complicated to use, products does not sync right away. Documentation is not clear. Steps are detailed oriented, which is good.

Mihaya
Canada
7 mois d’utilisation de l’application
Google LLC a répondu 4 décembre 2019

Hey there! Amy here from Shopify Support. Thanks for taking the time to leave us a review. I'm sorry to hear that you feel our app is complicated to use. I would love to talk to you more about that and hear your thoughts on how it can be improved! I will send you an email shortly to open up the lines of communication. In the meantime, you can refer to our help doc here - http://bit.ly/2LoMh4t if needed.

Amy - Shopify Support

25 février 2023

Ik hou van de werking van de app, enkel is het jammer dat er geen knop is om alle producten ineens in de app te plaatsen. Dit zou zeer veel tijd en werk besparen om al onze producten erin te steken. Idem met een algemene instelling voor opvolgen van stock.

E-shock
Belgique
7 mois d’utilisation de l’application
11 août 2021

need to add custom labels at variant level. as i does not want to advertise all variants of my product.

FarmMate.in
Inde
6 mois d’utilisation de l’application
4 juin 2022

J'ai installé l'application et aussi effectué deux campagnes. Je ne sais plus ce qui se passe. Je n'ai plus accès à rien. L'application ne fonctionne plus sur mon site et on me dit que " Google has noticed that your store doesn't meet its requirements."
Je suis très déçue.

EMILIENNE
Canada
6 mois d’utilisation de l’application
15 décembre 2023

Terrible user experience because there are no explanations OR the reasons do not make sense to the user. Lack of clarity as to whether information is required or optional. No explanation as to how my store is helped by providing i9nformation in many cases.

Work/Life English
États-Unis
6 mois d’utilisation de l’application
Google LLC a répondu 19 décembre 2023

Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. We are also excited about some upcoming improvements within the app that should address this feedback; look out for that in early 2024!

If there is anything we can do to help you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app