Avis (9 523)

Note globale
4,6
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
28 janvier 2021

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BABYGIRL COSMETICS COMPANY
États-Unis
3 mois d’utilisation de l’application
Google LLC a répondu 29 janvier 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'd be glad to take a look at your account to see if I can point you in the right direction to tackle and possible struggles you are facing. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

Modifié le 26 janvier 2021

This seemed to work flawlessly. Only problem is the 3-5 wait time after all items have been synched..

Drum Beat Graphics
États-Unis
3 mois d’utilisation de l’application
Google LLC a répondu 27 janvier 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I agree, it would be nicer if Google could review products a little quicker but they have to make sure that all products are meeting their numerous polices. I'll follow up with you in an email to open up the lines of communication here should you have any further questions. :)

Kevin | Shopify

10 mai 2021

Not too bad but not too good. If things were a little easier to understand and control, then maybe I'd love it more but for now, it's not that bad.

Modern Underground Co.
États-Unis
3 mois d’utilisation de l’application
23 octobre 2023

Het lukte mij in het begin niet zo goed om deze te koppelen. Echter blijven zoeken en de extra hulp op shopify hielpen mij enorm.

Nu alles gekoppeld is, hoop ik iets hoger te scoren op Google.
Thanks Google

Trendi
Belgique
3 mois d’utilisation de l’application
2 mai 2020

Very good an helpful happy with service im small business trying to expand to wider range customers

Louise jarrett Custom Nail Designer
Royaume-Uni
3 mois d’utilisation de l’application
Google LLC a répondu 21 mai 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you for leaving this review for us! We really appreciate hearing from our merchants.

I'm glad to hear that you're giving the Google Shopping App a chance! It's a fantastic marketing tool for businesses of all sizes. Now that you've had the application installed for a while I'm going to follow up with you via e-mail and inquire about your experience and see if you need a hand with anything!

Keep an eye out for my message!

Jonathan E. | Shopify Support Guru

17 octobre 2020

I really don't know I am just starting. But, it seems good so far and easy to use. What else is offering?

NSF Radio
États-Unis
3 mois d’utilisation de l’application
Google LLC a répondu 19 octobre 2020

Hey there,

This is Jordan here from Shopify. Thank you for taking the time to provide a review for the Google Channel. The app has a lot to offer and I would be delighted to explore the features with you in greater detail!

I will send over an email to gain a better understanding of your store and explore the Google Channel in greater detail. Additionally, if you click on the, “Get Support” button, which is located in the top right corner in the Google Channel, it sends your inquiry directly to our support team.

Jordan | Shopify Support

Modifié le 30 juin 2023

Eu estou muito descontente pois antes era bem facil colocar todos atributos dos produtos! Agora é muito difícil até mesmo usar ao adicionar produtos. Por algum motivo desconhecido, o Shopify e este aplicativo do Google removeram a edição da página do produto em admin. Você sabe o que isso afeta muito e torna quase impossível colocar cor, tamanho, sexo e taxonomy entre outros

Ganesha Store
Brésil
3 mois d’utilisation de l’application
19 avril 2020

Just started using this today so down the road a bit I will do another review and my feedback then I don't know why you ask for reviews upfront?

Aeospot
États-Unis
3 mois d’utilisation de l’application
Google LLC a répondu 29 avril 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

Thanks for leaving a review for us today! We really appreciate hearing from our merchants.

You're welcome to hold off on leaving a review until you're ready to share your experience, but since you have left one I'm going to follow up with you via e-ail and see if there's anything I can do to make the process of setting up the Google Shopping app easier.

Look out for that message! Talk soon,

Jonathan E. | Shopify Support Guru

13 décembre 2018

Beware the app doesnt have any option to specify if the tax / GST gets added to the product price when setting the "price" attribute in the field. Google has recently made its "price" validation mandatory to check the final check out price and is disapproving feed items and eventually suspending account because of this issue.

My merchant account is now suspended because my INR based site's data feed isn't including the tax amount. The app needs fixing ASAP otherwise abstain from using this app.

Bengal Looms India
Inde
3 mois d’utilisation de l’application
17 août 2020

The software was hard to use. I eventually worked it out. But the verifying and claiming website process was very confusing.

Zircon 4U
Royaume-Uni
3 mois d’utilisation de l’application
Google LLC a répondu 9 septembre 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with verifying your domain. Our developers are always looking for better ways of onboarding so I will be sure to pass them on the feedback.

I am also going to send you an email to open up communication incase you have any other questions!

Claire - Shopify